Best answer by mwaterlooView original
Help! receiving message "A Webroot Critical Error Occured Failed to find required file.
Help! receiving message "A Webroot Critical Error Occured Failed to find required file.C:ProgramDataWRDataLPPlugin.dllI have owned my Toshiba laptop for 1 year. Recently started receiving this error message. Any advice? thank you
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Can you please do a clean reinstall? Uninstall reboot and download a fresh copy Here and install and make sure you have a copy of your Keycode before doing this as you will need it to reinstall and please report back.
To uninstall Webroot SecureAnywhere:
As you know Webroot no longer supports Window Washer please see here: http://community.webroot.com/t5/Ideas-Exchange/Please-bring-back-Window-Washer/idc-p/43118#M1463
Glad that y our problem seems to be fixed, but don't run off now. Grab a chair and stick around, this is a great place to learn more!