Hello,
I just noticed that my Webroot extension is flagging my personal website as suspicious. I've seen on other threads that there is a form to submit to have the website reclassified, but I want to make sure there is not something I'm missing before I file the request. What are the reasons a website would be flagged suspicious and is there anything in particular I should look for to make sure it doesn't need additional attention before filing for the change? I ask because, while I know my website has a lot of links (it is a personal portfolio, so the main goal is to gather together in a single space a catalog of all my online publications), I have checked each of these links individually and found them to be, on their own, flagged as safe. So what else would I be missing from my end?
Thanks!
Userlevel 7
Greetings @ and welcome to the Community.
I completely understand your concern and this is a common question from personal website owners.
Our initial determinations work off of popularity. So basically a site will automatically show as potentially suspicious if it hasn't garnered a large enough audience for our Team to review it. Or as you said, they will review it and make a proper determination as soon as you submit the form.
https://www.brightcloud.com/tools/change-request-url-categorization.php
If you provide the address of your site in question, I'll be sure to have our Classification Team review it right away.
Cheers,
I completely understand your concern and this is a common question from personal website owners.
Our initial determinations work off of popularity. So basically a site will automatically show as potentially suspicious if it hasn't garnered a large enough audience for our Team to review it. Or as you said, they will review it and make a proper determination as soon as you submit the form.
https://www.brightcloud.com/tools/change-request-url-categorization.php
If you provide the address of your site in question, I'll be sure to have our Classification Team review it right away.
Cheers,
Userlevel 7
+56
Just to add you can use this form as well: https://www.brightcloud.com/tools/change-request-url-reputation.php
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