I purchased a license to extend my subscription. (I had well over 200 days remaining but decided to do so and forget about the subscription running out). My question is, will the time be added automatically or do I need to start a support ticket to add the extra time?
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Welcome to the Webroot Community,
It would be best to submit that Support Ticket and they are the only ones who can help you with this.
Sorry I can't offer more help!
Hopefully this will get sorted for you soon. Ususally within 24-48 hrs.
You could also call Support Number: 1-866-612-4227
I'll purchase additional license for Black Friday just so I can have piece of mind. One less thing to worry about.
No there have been alot of Webrooters who want to renew or upgrade early. It's always best to let your time run out before renewing or purchasing a new keycode. Support advises you not to do so but I have know support to add the remaining days to someones account.
Thank you for letting us know!:D