I purchased a laptop in August of 2014 and received webroot secure anywhere with it (from Best Buy). The Keycode expired about 6 months ago and I did not renew it. We just bought a new laptop (less than a month ago) from Best Buy and also got the webroot with it. I downloaded from the disc and followed all the steps, entering the keycode and all my information required and it says I am not protected. I went to the console and cannot sign in under the old information so I created a new account. Now I cannot log in on the console. What am I doing wrong?
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