Best answer by acooldozenView original
How do I determine when my subscription expiration? Console shows "subscription ACTIVE" not # days
All the info I've seen suggests that the main screen in the console should show a number of days on the subscription line, but mine just says "Active".
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Please have a look here at the PC User Guide to view your protection status.http://live.webrootanywhere.com/content/582/Viewing-Protection-Statuses
The orange background & exclamation mark usually indicates that a scan is needed, or that one of the protection components is turned off. Under PC Security, which items are listed as being turned ON? Are any of them set to OFF? For any that are off, can you click them to turn it back on?
But I think Webroot is just warning you that Webroot is expiring in 30 days. In which time you need to renew? But check the items above just encase.
Thanks Sherry, Webroot is telling me it will expire soon. ;)
No, when I go to the WebRoot screen, it does NOT show the number of remaining days. It simply shows Subscription "Active".
I'm trying to figure out why it doesn't show a number of days.
You can find the information you seek by logging into your Web Console.
Click on "View" next to your listed console (under the Keycodes heading). A drop-down menu will appear showing the remaining days and exact day of expiration for your subscription.
Click on picture to enlarge:
Hope this info helps,