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how do I download the product bought from amazon?

  • 9 September 2022
  • 3 replies
  • 358 views

Greetings,

I bought Webroot Internet Security Plus | Antivirus Software 2022 |3 Device |1 Year Download for PC/Mac/Chromebook/Android/IOS + Password Manager from Amazon; and I do not know how to download it to my chromebook. I don’t see the instructions.

Could you please help me?

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Best answer by TylerM 9 September 2022, 17:31

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3 replies

Userlevel 7
Badge +22

Hi @DSuzette 

 

Amazon is a unique retailer in that they will be the hub in which you download your software.

 

This only happens if you purchased our software officially from Amazon and amazon is listed as the vendor. Definitely be careful of non amazon vendors that sell Webroot.

 

Let us know if this helps!

 

Also you can always get assistance by reaching out to our support 

https://www.webroot.com/us/en/support/contact

Userlevel 6
Badge +5

Excellent instructions @TylerM. The first time I purchased software from Amazon I had to google the instructions for downloading it. Once you’ve done it once it’s easy to find the second time around.

 

Userlevel 7
Badge +22

I agree with Teri, this is an excellent post. I suggest that this post be added to the Q&A section as a sticky post, because I did not know how to do this either, and Amazon is not a lot of help. 

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