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How do I stop the Windows 10 nag popups?

  • 13 November 2015
  • 36 replies
  • 567 views

Every 12 hours or so Webroot puts up this annoying popup telling me that it supports windows 10.   How do I stop this?  I get offended when I've paid for software and it starts nagging me without me being able to stop it.
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Best answer by TripleHelix 19 June 2018, 23:44

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Userlevel 7
Badge +63
@ wrote:
Not Windows nags, WEBROOT popups. I want them to go away. I have unchecked the option for startup. They just come up and overlay the screen.
 
HOW DO I SHUT THIS OFF?
 
 


See here: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Annoying-notification-showing-several-times-a-day/m-p/322771#M31850
You are not interested in getting rid of the pop-ups. You just want to moan and groan and waste bandwith. You have been asked to provide the information the Webroot tech gave you when you called the toll free phone number. You have also been asked what pop up blocker you have. Since you are not capable of answering simple questions that were prompted to actually help you, you are simply seeking attention.
Not Windows nags, WEBROOT popups. I want them to go away. I have unchecked the option for startup. They just come up and overlay the screen.
 
HOW DO I SHUT THIS OFF?
 
 

Once again anothercalifornian.................what was the information the tech gave you when you called the toll free Webroot phone number ? Also, what pop up blocker are you currently using ?
What solution did the tech give you when you called the toll free phone number ? What pop-up blocker do you have installed ?
This is still happenning even if the only check box 'at startup' is removed. Each popup remains overlayed - even typing this - until you close it. Later on another will appear.
 
Getting to be just nag ware.
 
No solutions presented.
Userlevel 7
Badge +56
Don't worry, I will never let that happen here!
Userlevel 7
? Ok, I know which ones you mean.  I do NOT use instagram, but once in a while I want to see a pic that was posted on it.  They often have one running... you can see the content requested START to load, and then it gets blocked by the overlay demanding you sign in or sign up.
 
Do not DARE enable that here please!  That would chase off a lot of the OP's that come here just for one quick simple question.  
Userlevel 7
@ wrote:
Which "ones that come up when they detect your mouse heading up to the close tab button"? I must be missing out as I am not seeing anything like this...LOL! :(
Trust me @ my friend, you are NOT 'missing out' LOL!  
Userlevel 7
Which "ones that come up when they detect your mouse heading up to the close tab button"? I must be missing out as I am not seeing anything like this...LOL! :(
Userlevel 7
Badge +56
Those are bad too - but these ones just pop up as soon as the site loads, and won't let you click on anything else until you dismiss them. The ones that interrupt your closing the tab are even worse, IMHO.
Userlevel 7
@ wrote:
I can empathize, as a longtime hater of popups. The new scourge is those modal boxes that pop up on websites when you visit, trying to get you to sign up or take a survey. In fact Lithium recently proposed us testing out a beta survey program, but it uses one of those modal popups so I refused.
Nic, do you mean those REALLY annoying ones that come up when they detect your mouse heading up to the close tab button?  I have seen that used a bit recently, and it is incredibly annoying.
Userlevel 7
Badge +56
I can empathize, as a longtime hater of popups. The new scourge is those modal boxes that pop up on websites when you visit, trying to get you to sign up or take a survey. In fact Lithium recently proposed us testing out a beta survey program, but it uses one of those modal popups so I refused.
Userlevel 7
Only to the very sad and misguided, Nic...there are more important things in life for one to worry about. LOL!
Userlevel 7
Badge +56
Yeah it was resolved before you joined, but probably still a touchy issue to many 🙂
Badge +8
Before my time, ey? Ok, that would make sense. Thanks @
Userlevel 7
Badge +56
I think the reason this is touching a nerve Theresa, is that we've had a similar issue in the past with the personalized security report popping up too often. So there's a history behind it 🙂

I have passed on the suggestion of having a way to opt out of any in-product messaging, as that is a very popular request.
Badge +8
Why is this still being thrown around? @ has stated that the matter is closed and Webroot has removed it. If anyone would like to reboot and see if it is still an issue, then please write back. But to be redundant, it happened to me once this a.m. and I closed the box and it was gone and never returned.
 
I feel for those who say that it won't go away, but if you would kindly reboot, you may be surprised or may have to be a little patient.
Theresa
@

I agree with you as Windows is trying hard to push but by the end what we know is that one of the users is facing issues with a software and Technical Support or Expertise comes in where you resolve the problem without making much of the changes in the settings of the computer.

We know that after a couple of days Webroot will come out with a solution and Windows 10 will be much more stable in terms of supporting applications. But for the time being, a solution is what it all matters in order to resolve the issue.
@ wrote:
...Also, the very first time I received the popup I did nothing and it went away after a few seconds on it's own, so it wasn't forcing you to click anything, really..
 
 
BD
 
 
That wasn't my experience.  The popup stayed on the screen until I closed it (without clicking on "Learn More").   A few hours later it came back.  I closed it again.  A few hours later it came back again.  I closed it again....  Then I started this thread.
I will have to respectfully disagree with you again ?.
 
The WIN 10 popup has everything to do with the current system considering Windows is pushing, and pushing hard (with nag screens, popups, and system icons, I might add. Is Windows not legitimate paid for software? ) to get their users to Upgrade to Windows 10. Many have taken the upgrade but have also had many questions relating to the upgrade and how it pertains to Webroot (hence the WIN 10 popup). Also, the very first time I received the popup I did nothing and it went away after a few seconds on it's own, so it wasn't forcing you to click anything, really. Like others and I have said, there is many other legitimate, paid for software that employ popups for a variety of reasons. I pay for Acronis software, it shows me popups for other products they sell quite frequently. iObit is another.
 
We'll just have to agree to disagree. ;)
 
BD

Edit: Besides Webroot is taking care of this so I don't understand all the commotion:@
 
 If as a paying customer you accept this sort of thing without complaint or feedback, you will just get more of it in the future.   Now that it's been made an issue hopefully the powers that be will give some thought as to whether or not it's a good idea to continue this policy.   
 
I'm not angry enough to quit using their products, as long as they don't keep doing stuff like this (in which case I will go elsewhere), but if nobody tells them it's a problem then the marketing people will just keep adding more.   
Userlevel 7
@_Smith wrote:
Hi Everybody & @,

Can I Suggest something which I am sure has not been tried so far. It might be that Webroot or Windows 10 might not be completely supporting each other as Windows 10 is going on regular updates for the time being.

If we uninstall Webroot and then reinstall it and run it using the compatibility with Windows 7 or Windows 8 . I am sure that it should not popup.

Well , May I have the opinion about this. ? I beleive it should work.
Nope...WSA is FULLY WIndows 10 compliant and I find it hard to believe that Micorsoft would be doing something that means that WSA has a problem running under Win 10. The various early version of v9 were assiduously tested by the beta testers here and in fcat even though the website has only recently changed to say 'Windows 10 Compatible' or words to that effect I believe that the first Windows 10 compliant version was v9.0.0.67...but I may be just a few digits out re. that.
 
I therefore very much doubt that a WSA reinstall will have any effect whatsoever, at least not by design.
 
Baldrick
Hi Everybody & @,

Can I Suggest something which I am sure has not been tried so far. It might be that Webroot or Windows 10 might not be completely supporting each other as Windows 10 is going on regular updates for the time being.

If we uninstall Webroot and then reinstall it and run it using the compatibility with Windows 7 or Windows 8 . I am sure that it should not popup.

Well , May I have the opinion about this. ? I beleive it should work.
Userlevel 7
Badge +62
Well I can think of other programs that uses a pop up as well. LIke System Mechanic and CCleaner..just to name a couple that I have encountered in the last 2 days!
 
Edit: Besides Webroot is taking care of this so I don't understand all the commotion:@

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