How do I unblock my external drive's software manager

  • 19 October 2015
  • 1 reply
  • 19 views

Not Internet Security Plus, just Internet Security.
 
Bot a new desktop and installed Webroot as per salesperson recommendation. My Seagate external drive works and I can transfer files to/from the drive. However, after installing the Seagate Manager software the manager does not recognize the drive. An internet page suggested aggressive anti virus might be blocking the program.

1 reply

Userlevel 7
Badge +56
Hello and Welcome to the Webroot Community!
 
Can you please do a Reboot of your system and then do a scan with WSA and after that try again, if that doesn't work check to see if it's being monitored: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C10_SystemControl/CH10b_ControllingProcesses.htm
 
Thanks,
 
Daniel 😉

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