To Customer Support To Customer Support

I bought Webroot only last week. Why does it say it only has 172 left in my subscription?

  • 29 December 2014
  • 2 replies
  • 472 views
T
I bought Webroot  SecureAnywehre - Internet Security last week and installed it three days ago. However, it only says I have 172 days left in my subscription. Why is not the full year subscription?

2 replies

Ssherjj
Rank
Userlevel 7
Badge +62
@ wrote:
I bought Webroot  SecureAnywehre - Internet Security last week and installed it three days ago. However, it only says I have 172 days left in my subscription. Why is not the full year subscription?
Hello tynosaur,
 
Welcome to the Community Forum,
 
Please issue a Support Ticket and they should be able to fix this right up for you.
 
Maybe @  can have a look on the back end for you. When he comes in the Monday Morning!
 
 
Best Regards,
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
nic
Userlevel 7
Badge +56
It looks like your subscription is from Best Buy - it probably was only a 6 month subscription to begin with.  You can contact them to confirm that and see if you have the correct purchase.

Reply


Terms & Conditions

© 2004 - Webroot Inc.

We have recently updated our Privacy Policies. We encourage you to read the full terms here.