I bought WebRoot through download from the WebRoot website. I had purchased my first WebRoot from Best Buy along with Geeksquad. When I try to install Webroot, the old subscription from Best Buy comes up out of the Application's folder. Can anyone help me?
I can't install WebRoot on my Mac. I bought a new subscription online through Webroot, but when I cl
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Welcome to the Community Forums.
The Best Buy version & the Webroot versions of WSA are actually different...so before trying to install the version purchased from Webroot please uninstall the Bets Buy version, reboot your system and then run the Webroot-sourced installer, makingsure that you are (i) connected to the Internet & (ii) you have a copy of your key code to hand.
Let us know how you get on.
Welcome to the Webroot Community,
Please uninstall/reinstall Webroot as follows,
To uninstall Webroot SecureAnywhere, follow the instructions below.
You can install SecureAnywhere on Mac OS X 10.7 and above. An Internet connection is required to install the software.
To install the software:
Plesae just uninstall the Best Buy version, reboot & then install the new version from Webroot.