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i forgot my security code, how do i find or reset it

  • 26 December 2016
  • 2 replies
  • 303 views

I had to rebuild my laptop - installing a new hard drive and reloading Windows 7 and all of my software.  I downloaded the webroot PC application and installed it. When I tried to log on to my webroot account, i provided my email address and password and was prompted to fill in characters from my security code.  I don't remember what security code I set up. Is there a way to retrieve this or reset this without losing all of my saved URLs in my webroot password vault?
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Best answer by Petrovic 26 December 2016, 18:16

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Userlevel 7
Badge +52
Hello
Please read this article
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-Do-I-Change-Reset-My-Password-or-Security-Code/ta-p/33900
Userlevel 7
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Support Number: 1-866-612-4227 M-F 7am?6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

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