To Customer Support To Customer Support

I read "122 days" in subscrition and I just installed the product: what's wrong?

  • 12 February 2015
  • 3 replies
  • 764 views
V
I just installed the product but I read in subscription "122 days". What's wrong?

3 replies

Ssherjj
Rank
Userlevel 7
Badge +62
Hello Victoria,
 
Welcome to the Community Forum,
 
May I ask if this is a from Webroot or Best Buy? And that this is the first time you have installed Webroot?
 
I would like to ping @ and see if he can look into this for you. How about it Nic?;)
 
 
 
Kind Regards,
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
nic
Userlevel 7
Badge +56
It looks like it was the 6 month subscription you get with a new device at Best Buy, so the numbers look correct.  It was activated on 12/15/14, which is when I'm assuming you bought your computer?
Ssherjj
Rank
Userlevel 7
Badge +62
Thanks Nic! Appreciate the call back! 😃
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security

Reply


Terms & Conditions

© 2004 - Webroot Inc.

We have recently updated our Privacy Policies. We encourage you to read the full terms here.