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Im trying to install Windows 10. It is telling me I have to uninstall my Webroot. Why is that?

  • 10 May 2016
  • 1 reply
  • 27 views
L
I'm trying to install WIndows 10.  It is telling me that I have to unistall my Webroot.  Webroot is telling me it is compatable. Why do I have to uninstall?

1 reply

Ssherjj
Rank
Userlevel 7
Badge +62
Hello ?
 
Welcome to the Webroot Community,
 
I would go ahead and uninstall Webroot then reinstall Webroot after you have installed Windows 10. 
 
Edited: Webroot is compatible with Windows 10. Sometimes there can be issues when upgrading to Win 10. Some though have had to reinstall Webroot after the upgrade. 
 
Then please follow the steps below closely in terms of installing WSA on the target system/machine!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online during the install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE). Let us know if it is the Mac version you need.
  • Install with the new installer, entering your Keycode when prompted to do so in the install process
  • Let it finish it's install scan
  • Reboot 
Hope this helps?
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security

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