In the Backup & Sync tab, the on/off buttons are sometimes off so nothing backs up. I don't know why

  • 21 October 2015
  • 3 replies
  • 905 views

When I log into the Webroot software from my laptop, and go to the Backup and Sync tab, the on/off buttons are sometimes turned off, thus nothing backs up or syncs. I have never turned these buttons off manually, so I have no idea why this keeps happening.

3 replies

Hello ?, Welcome to the Webroot Community Forum,

 

Unfortunately, you are not alone in experiencing this problem.

 

Please see this excellent and informative post from our Silver VIP member ?

 

 

I hope you find this information useful. Please let us know if you have other questions.

 

Have a good evening,

 

BD

 

 
Thanks for the information.
 

 

You're welcome ?

 

 

After following those directions I can say that I have not had the problem return.

Hopefully you experience the same. 

 

 

Come back anytime. There is usually always someone around to help.

 

 

Have a nice day,

 

BD

 

 

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