Webroot® SecureAnywhere™ - Internet Security Plus
Webroot® SecureAnywhere™ - Internet Security Plus
- 2,466 Topics
- 9,971 Replies
Hi People: Question: The above "password stealer" has snuck by Webroot and the Windows Defender [b]twice[/b] this week! First: How did that sneak by Webroot? I scan religiously every day. Second: How is it that Windows Defender has found this two times even after removal? This is a very clever "password stealer" or Webroot and Windows Defender are not doing the job! Does anyone have any ideas as I am starting to worry. As always, thanks for your help.
Good morning all, wishing you all less burdens and brighter hope for the new year, I for one am extremely grateful for all the things I DO NOT have. I know Webroot is not intended for this, but I"m wondering, if I there is a way for webroot to remove a program that dosen't have a uninstall for it?? Problem being that Best Buy (at the store) had tried to install Trend antivirus when I first bought the "Beast" but it didn't install right, so I had purchased Webroot. Now all the files from Trend are still on the "Beast", and no uninstall option. and wonderful Geek Squad keeps ignoring it when I ask them about it. That being said, could I use webroot to remove it if I use the manual threat removal tool? since it removes the registry etc. files
getting rid of a slight annoyance
Greetings all and Happy New Year. Although I have renewed my Internet Security Plus for another year, I still get a pop up indicating my service is up soon and to renew it. Is there a way to delete this notice.. at least for another 365 days. Much obliged to all at Webroot.
Disable Google Authenticator
I have used Webroot's re-branded Last Pass password manager for years. Since all my passwords are stored online now, I added two-factor authentication via the console. Things were good, until I had to perform a factory reset on my phone, the device used to obtain the authentication code. Now, I am unable to log into the password manager because the link to remove authentication is broken. When I click on it, a Webroot page ([url=https://my.webroot.com/?action=resendValidation&username=************%40gmail.com&lang=en-US)appears]https://my.webroot.com/?action=resendValidation&username=************%40gmail.com&lang=en-US)appears[/url] telling me that an email to verify my request was sent to my email address. When I click the link that says "Verify Request", I am greeted with another Webroot page that says the link has expired ([url=https://my.webroot.com/?linkCode=4d57505551544d4f5349828a8d9196&md5=b4928ec76e91261b97ccbb70c39f9109&
30 days left.....
on my current Internet Security Plus. I have a new disc being delivered on Thursday Afternoon. Should I wait until my current one expires and then reapply or can I re-up later today and have those left over 30 days added to the newish 365 days ? May everyone have a safe and prosperous New Year !
I just installed webroot on 5 of my machines. Since the install, most of my programs, especially my payroll and contact management software take forever to open, and once I close them, they take betwenn 30 and 45 seconds to close. I never had this problem prior to today; was using ESET 9, and the main reason for switching to Webroot was that ESET was consuming 245megs of ram. Now my ram usage is minimal for this program, but my programs respond as if they are on crutches. Any ideas? With thanks in advance PK
Web root password manager in Chrome is gone
This morning when I started chrome and wanted to log in to a website I was unable to find the password manager toolbar. I checked the extensions and it was there but Google advised that it was corrupted and shouldn't be used. I deleted it and went to the Google store to find the download, but there was no download in the Google store. What happened to it? Does Google think it has a vulnerability and shouldn't be used? Is that why it is unavailable? On a second computer, the chrome also had no web root pass manager icon, and it also, in the "managing extensions" section informed that Web Root Pass Manager 2.5.5 "may have been corrupted". Chrome will not allow me to enable it. What can I do to the web root password manager?
Hi everyone! I'm just going through the process of joining up to the 'Pinterest' website but now having second thoughts. It seems Im going to have to download their 'Pinterest browser button' and wonder if anyone can let me know if this will be OK and if any of you have had any problems with the site. Any help will be fantastic peeps! :) Linda.
WSA Internet Security uninstall problem challenge taken to the next level !
Greeting Webroot community and expert ! Now, I have a challenge for you...I real one... Forget what you know...don't copie and past a known kb procedure, everyting and more was tried...and don't make the classic submit a support suggestion, it's already done since few day...and the expert struggle... Here's the challenge...I will make the long story short... OS : Window 10 64 bits with creator fall update Was on my previous WSA client version 22.214.171.124...everything work...only hapiness... 1. WSA upgrade to version 126.96.36.199...upgrade seem okay...life is good... 2. Open my Chrome browser...the Webroot web filter extention is sudenlly grayed...and the message the Webroot need to be installed and activated to enable the exention...Huh? okay that fine...I reboot 3. Ouch, Webroot client doesn't load on startup and Window security center shoot the message that the computer is unprotected (no antivrus enable)...I take a breath...okay
Every Modified File Is Becoming Locked Until Reboot Or Shutdown Of Webroot App
Hello, Long time Webroot user, coming across this issue just recently on 2 computers. Seems like EVERY file I modify or create seems to become locked. I can't delete the file or do anything with it. I notice a reboot works, then I can come in and delete, but what also works is shutting down Webroot! Webroot seems to be locking every file I work on or create. This problem only started about a week ago. Here is the error: the action can't be completed because the folder or a file in it is open in another program Any help would be much appreciated. Thank You!
Safe/Unsafe site flags don't show up
Flags showing whether sites are safe or unsafe are no longer showing up. I see this question has been asked previously (2014) but I don't see a recent question on it. I am using Mozilla Firefox and Windows 10. I checked Internet Explorer (Ver 11) and they do show up there, however, I don't like IE.
Uninstalled WR now can't connect to Internet
I placed the trial version on my computer about 2 weeks ago while I waited for my purchased copy from Frys to come in the mail. I then wanted to uninstall the trial just to have a good clean install of my newly purchased Webroot.... Only thing is, it killed my network connection. I have no internet. How I removed Webroot was simply activating the uninstall file. That was it. Nothing else. I am currently restoring my computer to see if this helps, but I want to be able to remove the Webroot without it damaging my networking capabilities. Please advise.
Webroot and updates...
Greetings Forum...should I temporarily shut down Webroot when Windows decides to do an update? Reason I ask is because when they do an update ( the big ones ) it literally takes hours and hours for it to download and install. The recent " feature update " took over 9 hours to complete. My Internet provider is ATT and I have the ATT 768Kbps version... ( that's their BASIC ) Just did a speed test and here are the results. 0.77Mbps download speed... and 0.34Mbps upload speed.The Latency is 35ms. Will turning off the Webroot for these bigly type updates help with the installation speed or am I going to just live with the slowness. I realize that there are different speeds available but being on a tight budget I'm unable to opt in for them. Currently pay $ 42.00 a Month for the "basic ATT plan. Much obliged for any replies and wishing everyone the best .
Webroot Internet Security Plus
Hello: I have purchased the Webroot Internet Security Plus product but the heading reads 'Webroot Secure Anywhere'. Shouldn't this be titled 'Webroot Internet Security Plus' so we know which product we have? regards, Richard Magerowski firstname.lastname@example.org
Join the Conversation
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.