Webroot® SecureAnywhere™ - Internet Security Plus
Webroot® SecureAnywhere™ - Internet Security Plus
- 2,478 Topics
- 9,964 Replies
Missing the Icon, where did it go to
Greetings, that little " Green Icon " that indicates a safe site has disappeared. I was searching for a crock pot on Google and that small Greenish Icon is absent for some reason. At first, there is an indication that it will appear but after a " wheel " spins for a few seconds, it just goes blank. I do like knowing if Webroot considers a particular website safe to click on so it would be nice to have that peace of mind ( the Green Icon ) back functioning as it did just yesterday. Thanks all !
Secure erase and scan no longer popup in explorer
Hi, today I was going to scan a file while in explorer, but I noticed the option wasn't there anymore. I also noticed that the secure erase button wasn't there. I checked my settings to make sure they were still on (they were) and I turned them on and off, and even rebooted, but nothing worked. I've attached some pictures as well. Any ideas to fix?[img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/30325i1CC79E1DF18FDA0D.png[/img]
Webroot not updating
Hi, I've been using Webroot security for almost 2 years now and I am running Windows 10. Today an update appeared, and as it was updating, Webroot closed. So, I re-opened Webroot and click the setting icon next to "My Account". I went to "About SecureAnywhere" and saw that I'm on software version 126.96.36.199. If I click "Check for software updates" It says that version 188.8.131.52 is available. If I click the Yes button to install, it starts installing. It downloads it, then says verifying software updates then closes. If I reopen the program and go back to the same place I can see I'm still on the same version. If I try to update again, the same thing happens. What can I do? Thanks!
My daughter and I both got new laptops right before Easter. We got the webroot download with it. We installed it on both computers. She hasnt been able to use her laptop because when you turn it on just the screen saver stays on. Desk top items will not come on. We tried turning it on again yesterday. It has been turned on since yesterday and still is on screen saver. No desktop yet.
Reason number 956 to trust Webroot
Greetings to all Webroot members. I recently got my computer back from HP. They had replaced a hard drive that had bitten the dust. Windows went through their updates that were successfully downloaded. The wizards over at Webroot assisted me in installing the toolbar and a few other things. All that happened on 05-08-2017. Here's a short story. I changed my Email password but it didn't take. I Googled Yahoos phone number to ask them why it didn't work and the number I got was 800-675-6486. I called it and a few minutes later was speaking with an individual who informed me that my computer was infected with the Torpig virus. After showing me a bunch of files that had been corrupted he offered to fix everything for $ 199.00. I was warned that all my passwords and information was now in the hands of a hacker. My bank balance could disappear and a hacker could charge on my accounts. Then it dawned on me that maybe my computer was not really at risk an
toolbar fix ??
Greetings Webroot Gurus, All was well until my HP Desktops Hard Drive and Network Card decided to break itself. I'm slowly getting up and running again. I lost a bunch of saved information but most importantly I have most of my Webroot information back again. I am however having a heck of a time getting the toolbar back up. I tried all the suggestions but am running into a wall. When I attempt to do the fix, the program keeps telling me I have more than one browsers open. I do have the latest version of Firefox which is my main browser I'm using. Am trying to get the nice little Green colored wheel back to the upper right hand corner so I can just click on a favorite and go right to it without having to enter passwords etc.... I know the information is all saved because I see them but for some reason I cant get the toolbar/ tool bar fix to open. Any help will sure be appreciated.......many thanks.
Greetings to all. Scanning for Malware used to take only 1-1/2 or 2 minutes. Recently though, the scan now stops at 74%. Maybe 10 seconds later it will go to 77% and stop. Quite a few seconds later ( like 15-20 ) it will continue on to 100% ,and then end. Scans are taking 4-1/2 minutes now. Its probably nothing to be concerned with, and Webroot is just taking its time to completely check everything. Just being curious, what say the experts ? Much obliged, Robert
Webroot Expired on Toshiba Laptop Can't connect to internet
I have a Toshiba Satellite Laptop running Windows 10. I got a pop up that Webroot Expired and I clicked renee and saw that I was not connected to the internet. I tried to reconnect and it wouldn't. I rebooted the laptop and it still would not connect. I tried to connect to my Wi-Fi hot spot and it would not connect. I think that it has something to do with Webroot expiring. How can I renew it? How can I turn off whatever is blocking my internet connection? Thank you.
webroot internet security review
there is a new review for webroot i.s. uploaded to youtube and the outcome is shocking to say atleast. I really think that the webroot team is interested to see this. here is the link for the testing video : [url=https://www.youtube.com/watch?v=iCYuS_KC48k]https://www.youtube.com/watch?v=iCYuS_KC48k[/url] regards , Barry
Webroot won't let me log in mobile
I have installed Webroot on my iMac all is well ... Password Managent is turned on. When I download the App to my iPhone and iPad, when trying to log on it tells me "LOGIN FAILED ... PLEASE LOGIN AGAIN". I have tried this three times on both devices and I KNOW I am using the same Login and Password for the account, but it will not let me in. Ideas?
Webroot Secure Anyywhere Keycode
I renewed my subscription through Geek Squad. Best Buy is one I should have, but anyway, I have the protection for 3 devices. 2 are for PC's. I am trying to use 3rd for my new phone. I renewed subscription on old phone. I never was able to use 3rd device on old phone. Trying to use it on new phone. Everything goes alright until I enter correct keynote from back of CD. It keeps saying It is wrong. No because it accepted on other 2 devices. What am I doing wrong? Should I try entering it using a PC instead of phone I want put on? Help please & TY
Intel Security releases detection tool for EFI rootkits
Has Webroot found a way to check user's root kit for the latest [url=http://www.pcworld.com/article/3179348/security/after-cia-leak-intel-security-releases-detection-tool-for-efi-rootkits.html?sf61342414=1]CIA invasions[/url]? Apparently there are ways to discover if they've infected a computer but I have no idea which programs are legit and which may not be. Will it become part of an update soon?
Help Please - Cannot Install
I just purchased: Webroot SecureAnywhere® Internet Security Plus I then followed instructions sent to my email. I get the following error when I enter my keycode: 'The keycode could not be verified at this time. Ensure that SecureAnywhere is allowed to connect to the internet and try again.' -- I have a working internet connection. -- I 'unblocked' the file in properties. -- I turned off my Firewall No matter what I do, I still get the above message... Any help would be appreciated! Thanks
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