Webroot® SecureAnywhere™ - Internet Security Plus
Webroot® SecureAnywhere™ - Internet Security Plus
- 2,478 Topics
- 9,964 Replies
Uninstalling Webroot from Android: not going well by just hitting "uninstall" in the settings.
Uninstalling "Webroot Secure Anywhere" and the Webroot Browser app from my Android (running Nougat). I tried going into settings-apps and just hitting Uninstall. Both [b]appear[/b] gone but doing that didn't clean [i][b]all[/b][/i] the Webroot files out. Could someone please tell me how to clean out the last of those files? From both the Webroot Secure Anywhere app [b]and[/b] the browser app? [b]I looked in Administrator Settings[/b] as one post advised, but neither program shows up there anymore, so that won't help or isn't the problem. I [b]also tried downloading an .exe file[/b] that supposedly helps uninstall the last of those Webroot files on Windows; but Android isn't Windows, and exe files won't run. (Nor am I geek enough, sigh, to tweak anything. No real idea what I'm doing here.) Help? Thanks!!
Unable to download images using SecureWeb browser
I am using Webroot's browser SecureWeb on my Android phone. If I want to download an image I hold my finger on the image and a "Download image" prompt is displayed. I then get an icon in my notifications on top that looks like a cloud with says Download failed. I do not get this issue using the Android browser nor with Chrome. Is there a setting I can change to allow me to download images using SecureWeb?
What the heck is up with Webroot ???
How is it that a Company that specializes in Internet Security cant rid its own self from a mentally challenged poster who spams an imaginary Support Digits day in and day out ? Its quite apparent that the new and improved mode of operation is seriously lacking.Ive been a user of Webroot for quite some time but my tolerance is being tested with an abundance of spam that Webroot cant seem to get rid of. Earlier today I tried to send a private message but was denied because of " Bad Words " Well........there were no bad words in my message but Webroot told me that a digit was a bad word so I spelled out the digit using letters. When I attempted to send the message I got a big Red warning that I had used up my total sum of private messages for the day and to try sending it later. So once again I ask.....whats up with Webroot and can they clean up their act ? Absolutely and quite sincerely, Robert
SecurityPlus Block/Allow Files missing some programs
I just went through a problem with Webroot SecureAnywhere Internet Security Plus on Windows 10 operating system where I tried to run an AutoDesk self-extracting zip executable program. The program created a new folder where I specified on each attempt, but failed to continue with any file extractions. I looked at the Block/Allow files on webroot, but this program was not listed. However Windows 10 showed this program in both detailed and undetailed view for task manager. I double-clicked this executable to start it. On one attempt I let the process continue long enough that my entire computer hung up where mouse and keyboard became unresponsive. I had to put the computer into hibernation mode to escape. When I exited hibernation mode, I disabled the firewall in webroot and the program imediately extracted the files and allowed me to install AutoCad on the PC. 1) Does webroot normally detect that a double-clicked executable is being blocked as
Problem with After Effects and Scripts licensing
Hello! I want to know if it is possible to solve this particular hurdle of mine, and hopefully help other AE users that might have the same problem. I am a heavy user of scripts in After Eeffects. Aescripts is one of the main resources for powerful tools and scripts, many free, most paid, and I have many licenses with them. The problem is with their chosen licensing method. Basically, when After Effects opens, multiple .exes with random strings for names will be created, one for every script that is checking it's license. After a moment, the license is validated, and AE loads. The next time the program opens, the process will occur again. The thing is that webroot is catching those randomly named exes as security risks. That hangs AE, causes the license of all the scripts to be disabled, and generates multiple errors. The only solution is to restart AE with the realtime shield disabled, and then manally re-enter the license code for every script th
protection for loss/stolen pc
Hi everyone, I'd like to know what sort of protection is available to protect data in lost/stolen pc. For example, upon request, can webroot wipe the data or prevent it from being accessed? And if webroot doesn't do that sort of stuff, are there other programs/ security systems that can be purchased to do that?
I am using Webroot Internet security plus V220.127.116.11 on a Windows Home Premium desktop PC. Since V18.104.22.168 & now V22.214.171.124 I am getting the UAC prompt each time I start my windows 7 pcs I have 2. Before these versions all was fine. The UAC settings are set at default on both pcs please advise.
Update to version 126.96.36.199
I noticed this update hasn't been installed on my computer yet. Under the release notes it says, "Version 188.8.131.52 (Released December 12th, 2016) - [i]Note: Limited availability during deployment over holiday period." [/i]What does that mean and when should I expect the update to be installed by? Thank you and happy holidays!
Webroot Secure Anywhere v184.108.40.206 on a win10 desktop Webroot Secure Anywhere reports 7 instances as rootkits. However when I restart my computer to finish cleaning they appear all over again. Please help. SystemCurrentControlSetServicesCDPUserSvc_41236 SystemCurrentControlSetServicesMessagingService_41236 SystemCurrentControlSetServicesOneSyncSvc_41236 SystemCurrentControlSetServicesPimIndexMaintenanceSvc_41236 SystemCurrentControlSetServicesUnistoreSvc_41236 SystemCurrentControlSetServicesUserDataSvc_41236 SystemCurrentControlSetServicesWpnUserService_41236
Hi People: Question: The above "password stealer" has snuck by Webroot and the Windows Defender [b]twice[/b] this week! First: How did that sneak by Webroot? I scan religiously every day. Second: How is it that Windows Defender has found this two times even after removal? This is a very clever "password stealer" or Webroot and Windows Defender are not doing the job! Does anyone have any ideas as I am starting to worry. As always, thanks for your help.
Good morning all, wishing you all less burdens and brighter hope for the new year, I for one am extremely grateful for all the things I DO NOT have. I know Webroot is not intended for this, but I"m wondering, if I there is a way for webroot to remove a program that dosen't have a uninstall for it?? Problem being that Best Buy (at the store) had tried to install Trend antivirus when I first bought the "Beast" but it didn't install right, so I had purchased Webroot. Now all the files from Trend are still on the "Beast", and no uninstall option. and wonderful Geek Squad keeps ignoring it when I ask them about it. That being said, could I use webroot to remove it if I use the manual threat removal tool? since it removes the registry etc. files
getting rid of a slight annoyance
Greetings all and Happy New Year. Although I have renewed my Internet Security Plus for another year, I still get a pop up indicating my service is up soon and to renew it. Is there a way to delete this notice.. at least for another 365 days. Much obliged to all at Webroot.
Disable Google Authenticator
I have used Webroot's re-branded Last Pass password manager for years. Since all my passwords are stored online now, I added two-factor authentication via the console. Things were good, until I had to perform a factory reset on my phone, the device used to obtain the authentication code. Now, I am unable to log into the password manager because the link to remove authentication is broken. When I click on it, a Webroot page ([url=https://my.webroot.com/?action=resendValidation&username=************%40gmail.com&lang=en-US)appears]https://my.webroot.com/?action=resendValidation&username=************%40gmail.com&lang=en-US)appears[/url] telling me that an email to verify my request was sent to my email address. When I click the link that says "Verify Request", I am greeted with another Webroot page that says the link has expired ([url=https://my.webroot.com/?linkCode=4d57505551544d4f5349828a8d9196&md5=b4928ec76e91261b97ccbb70c39f9109&
30 days left.....
on my current Internet Security Plus. I have a new disc being delivered on Thursday Afternoon. Should I wait until my current one expires and then reapply or can I re-up later today and have those left over 30 days added to the newish 365 days ? May everyone have a safe and prosperous New Year !
I just installed webroot on 5 of my machines. Since the install, most of my programs, especially my payroll and contact management software take forever to open, and once I close them, they take betwenn 30 and 45 seconds to close. I never had this problem prior to today; was using ESET 9, and the main reason for switching to Webroot was that ESET was consuming 245megs of ram. Now my ram usage is minimal for this program, but my programs respond as if they are on crutches. Any ideas? With thanks in advance PK
Web root password manager in Chrome is gone
This morning when I started chrome and wanted to log in to a website I was unable to find the password manager toolbar. I checked the extensions and it was there but Google advised that it was corrupted and shouldn't be used. I deleted it and went to the Google store to find the download, but there was no download in the Google store. What happened to it? Does Google think it has a vulnerability and shouldn't be used? Is that why it is unavailable? On a second computer, the chrome also had no web root pass manager icon, and it also, in the "managing extensions" section informed that Web Root Pass Manager 2.5.5 "may have been corrupted". Chrome will not allow me to enable it. What can I do to the web root password manager?
Hi everyone! I'm just going through the process of joining up to the 'Pinterest' website but now having second thoughts. It seems Im going to have to download their 'Pinterest browser button' and wonder if anyone can let me know if this will be OK and if any of you have had any problems with the site. Any help will be fantastic peeps! :) Linda.
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