Webroot® SecureAnywhere™ - Internet Security Plus
Webroot® SecureAnywhere™ - Internet Security Plus
- 2,466 Topics
- 9,971 Replies
size of page no longer stays put.
Greetings all, Im not sure if this is a Webroot issue but am looking for advice if you can offer it up. All of a sudden the " page size " wont stay the same. Not sure what Ive done but I used to turn on my computer and all the websites I visited were the same size ( 150 ) Now I have to adjust each site...each time. Even if I go from one page to the next, it reverts back to 100% instead of what I prefer,which is 150%. I currently use the latest Firefox, the latest Webroot and the latest updates to Win 10. I contacted Firefox with this question and some responses were to do this and that... and some responses suggested to get an "add-on ". In the past ( last week ) I didnt need an " add-on " nor did i have to perform the " this and that " to have the page size remain the same each and every time I logged on, regardless of the day or time. Is there a way to " set " once again, the page size so it remains the same, and I dont have to adjust it each and every tim
PicPick to capture screen shots.
I use PicPick to capture screen shots for documentation work. Worked fine when I used McAfee, but under Webroot I can't capture a screen shot. PicPick says it's the antivirus interfering and specifically names Webroot. PicPick is an allowed app under Webroot. The program itself runs, but can't capture a screen shot. Snipit works, but not PicPick, which has the better editing tools. Anyone else hit the problem? Any suggestions.
Webroot and the Hosts file
I have been using Webroot Security Complete for a couple of years now and presently have 4 devices protected. I plan to add a fifth device in October when its ESET license expires. I use the MVPS hosts file for ad blocking as opposed to using a browser extension such as Adblock. I find it works quite well. Now thinking back about ten years ago when Mydoom was rampant, the hosts file may present an attack vector for malicious software. The file may be modified, for example, by [url=https://en.wikipedia.org/wiki/Adware]adware[/url], [url=https://en.wikipedia.org/wiki/Computer_virus]computer viruses[/url], or [url=https://en.wikipedia.org/wiki/Trojan_horse_%28computing%29]trojan horse[/url] software to redirect traffic from the intended destination to sites hosting malicious or unwanted content.[url=https://en.wikipedia.org/wiki/Hosts_%28file%29#cite_note-10]][/url] The widespread [url=https://en.wikipedia.org/wiki/Computer_worm]computer worm[/url] [url=https
Why do I get an error when I reinstall?
Hello all, Trying to do a clean uninstall/reinstall. I get this error everytime and I am at a loss...: Title: Unsupported 16-Bit Application Text The program or feature "??C:Program FilesWebrooWRSA.exe" cannot start or run due to incompatability with 64-bit versions of Windows...." Can't seem to clean it out to do a fresh reinstall. Ideas?
webroot is not allowing Prizm Viewer to run in internet explorer. How to I set a exception for this
I have a site in internet explorer that requires me to use Prizm Viewer. Webroots log says it monitored the process when i tried to open a file in internet explorer. I guess that was enough to block Prizm Viewer from working. I disable Webroot and it works fine. I enable and Prizm viewer does not work Any help would be appreciated. Wed 2016-11-23 08:59:37.0463 Monitoring process C:WindowsSysWOW64PrizmViewerBroker.exe [4025351D85D16ACEFCD6AF6FDF4A9419]. Type: 4 (6470) Wed 2016-11-23 08:59:37.0466 Monitoring process C:WindowsSysWOW64PrizmViewerBroker.exe [4025351D85D16ACEFCD6AF6FDF4A9419]. Type: 8 (6470) Wed 2016-11-23 09:02:43.0187 Monitoring process C:WindowsSysWOW64PrizmViewerBroker.exe [4025351D85D16ACEFCD6AF6FDF4A9419]. Type: 4 (6470) Wed 2016-11-23 09:02:43.0188 Monitoring process C:WindowsSysWOW64PrizmViewerBroker.exe [4025351D85D16ACEFCD6AF6FDF4A9419]. Type: 8 (6470) Wed 2016-11-23 09:04:03.0491 Monitoring
application won't work without shutting down firewall first
I have an application that updates my QuickBooks account. The auto update will not work if the firewall is on. I have to turn off the firewall, update the app and turn the firewall back on. Can I change a setting on Webroot so that I don't need to do this?
Webroot shows RENEW NOW message at startup even though account display shows 360 days left.
My webroot products are purchased through Best Buy. I bought another PC from them last year. They sold me another webroot even though I had a license for three PCs and was using only 2. When the new webroot was close to expiration the usual RENEW NOW box started appearing. I had Best Buy switch that PC to the license for three. All is well, The new PC webroot si showing 360+ days left and is protecting my PC. The problem is that the RENEW NOW message keeps appearing at startup. I have seen messages, going back over a year, on the web complaining obout this RENEW message not going away. I am pretty good at following fix instructions and, also, I am not in the mood to let Best Buy remote into my PC. Please provide me with a fix for this. Bob Miller
Change subscription from Geek Squad to Webroot.com
Hello :) I currently have a subscription with Geek Squad for SecureAnywhere IS Plus v22.214.171.124 that is expiring in 3 days. Can I renew it through Webroot.com, or is there going to be a issue in doing it that way? Or, do I just uninstall this version, and install the version from Webroot.com? It's nothing against Geek Squad, just a personal preference thing :) Edit: I did just find this thread, is the Solution given, still correct, just uninstall and install the one from Webroot.com? [url=https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Uninstall-Geek-Squad-SecureAnywhere-and-re-Install-throught/m-p/126744#M7179]https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Uninstall-Geek-Squad-SecureAnywhere-and-re-Install-throught/m-p/126744#M7179[/url]
Missing the Icon, where did it go to
Greetings, that little " Green Icon " that indicates a safe site has disappeared. I was searching for a crock pot on Google and that small Greenish Icon is absent for some reason. At first, there is an indication that it will appear but after a " wheel " spins for a few seconds, it just goes blank. I do like knowing if Webroot considers a particular website safe to click on so it would be nice to have that peace of mind ( the Green Icon ) back functioning as it did just yesterday. Thanks all !
Secure erase and scan no longer popup in explorer
Hi, today I was going to scan a file while in explorer, but I noticed the option wasn't there anymore. I also noticed that the secure erase button wasn't there. I checked my settings to make sure they were still on (they were) and I turned them on and off, and even rebooted, but nothing worked. I've attached some pictures as well. Any ideas to fix?[img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/30325i1CC79E1DF18FDA0D.png[/img]
Webroot not updating
Hi, I've been using Webroot security for almost 2 years now and I am running Windows 10. Today an update appeared, and as it was updating, Webroot closed. So, I re-opened Webroot and click the setting icon next to "My Account". I went to "About SecureAnywhere" and saw that I'm on software version 126.96.36.199. If I click "Check for software updates" It says that version 188.8.131.52 is available. If I click the Yes button to install, it starts installing. It downloads it, then says verifying software updates then closes. If I reopen the program and go back to the same place I can see I'm still on the same version. If I try to update again, the same thing happens. What can I do? Thanks!
Windows Firewall and Webroot Firewall
Hello Community . i have a question about Webroot Firewall, why when that is On my Windows Firewall is On too ? and another question , i see a proccess named Security Center ( in svchost.exe ) on task manager , i disabled that but when i Setup Webroot i see that is active on my Task Manager ... so .. ? is that normal? Regards, Parham
My daughter and I both got new laptops right before Easter. We got the webroot download with it. We installed it on both computers. She hasnt been able to use her laptop because when you turn it on just the screen saver stays on. Desk top items will not come on. We tried turning it on again yesterday. It has been turned on since yesterday and still is on screen saver. No desktop yet.
toolbar fix ??
Greetings Webroot Gurus, All was well until my HP Desktops Hard Drive and Network Card decided to break itself. I'm slowly getting up and running again. I lost a bunch of saved information but most importantly I have most of my Webroot information back again. I am however having a heck of a time getting the toolbar back up. I tried all the suggestions but am running into a wall. When I attempt to do the fix, the program keeps telling me I have more than one browsers open. I do have the latest version of Firefox which is my main browser I'm using. Am trying to get the nice little Green colored wheel back to the upper right hand corner so I can just click on a favorite and go right to it without having to enter passwords etc.... I know the information is all saved because I see them but for some reason I cant get the toolbar/ tool bar fix to open. Any help will sure be appreciated.......many thanks.
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