Webroot® SecureAnywhere™ - Internet Security Plus
Webroot® SecureAnywhere™ - Internet Security Plus
- 2,466 Topics
- 9,971 Replies
HELP ME!!! MY COMPUTER HAS BEEN HACKED AND WON'T RESPOND!
I am so very frustrated. I work full time, and I go to school full time, so I have a very limited amount of time, but I spent the whole day trying to get rid of this Win.Useradded trojan. Webroot did not even discover that I had it until I ran rkill, malware bytes, then ad-aware and then hijackthis. Now my computer is not responding (I do not have permission to reinstall internet explorer 10). I am locked out of doing so many things. Files are missing. I am at my wits end! I have a Windows 7 system, so I am guessing I have whatever Microsoft was trying to prevent everyone from getting. Well, too late. PLEASE HELP ME! Anyone! Soon for both my computer's sake, my 2 online classes sake, my calculus class, and my physics course (which I have to complete homework online) and finally for my own sake (seriously, everything is falling apart in my life and this is just one more thing). It has disabled Microsoft Security Essentials. Any time I run Webroot and Webroot finds an
I use ChaosFree contact management software. Since installing Webroot I can no longer copy/paste
I use ChaosFree contact management software. Since installing Webroot I can no longer copy/paste within ChaosFree. ChaosFree support states that they've found this to be a Webroot created issue. What setting(s) do I need to change in Webroot to correct this?
Slow trackpad ?
Hello, I am new to WRSA and experiencing some uncomfortable behavior : my trackpad gestures (two fingers) got very slow. When I disable WRSA's protection, the trackpad returns back to its normal state. My computer runs Win 10 Pro 64 bits, an AMD A9-9420, 16 GB RAM (4 GB dedicated to the GPU). I have search the KB and didn't found something about. Do you have any idea about ? Many thanks
Conflict with Adguard 7.7 (PC Agent) and Latest update of Webroot PC agent 126.96.36.199 ?
Good day ! I used the combo Adguard (pro) with Webroot IS from several years with no problem and happiness. Yesterday , I received the update on my Window PC Webroot agent to version 188.8.131.52, so far, so good And suddenly , all my browser (Edge,Chrome, Firefox) stop responding and won’t load any web page. After investigation, I remove Adguard Window PC agent and it resolve the problem , my browser breath again… I tried to exclude Adguard module in Webroot but it doesn’t work. is there a conflict between the new version of Webroot and Adguard ? I would love to keep both program on my PC Note : I’ve got the same problem with my wife PC Thanks and have a nice day
WebRoot filtering extension shut off by FireFox
FireFox version 50.1.0 Webroot ext 184.108.40.206 When I open Firefox this morning I was notified that FF disabled WR filtering extension because FF could not verify it. This is from the FF site: What can I do if Firefox disables an installed add-on? If an unsigned add-on is disabled, you won't be able to use it and the Add-ons manager will show a message that the add-on [i]could not be verified for use in Firefox and has been disabled[/i]. You can [url=https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons#w_how-to-remove-extensions-and-themes]remove the add-on[/url] from Firefox and then reinstall a signed version from the [url=https://addons.mozilla.org/]Mozilla Add-ons site[/url] if one is available. If a signed version is not available, contact the add-on developer or vendor to see if they can offer an updated and signed version of that add-on. You can also ask them to [url=https://developer.mozilla.org/en-US/Add-ons/Distribution]get their add-on signed[/url]. The
I received a notice at the bototm right hand corner of my computer that a program entitled XPS Viewer was installed without my permission. When I click on the programs installed, it shows up. However, I cannot uninstall it as it doesn't show up on the programs when I go to do this. Also, I cannot unistall it with Webroot. Any help would be appreciated as I do not want or need this program and have no idea what it is.
Greetings, How do I get my speed and control back. no more Pc cleaner, updates ????
Please tell me how to get rid of the ads and offers to clean my computer. these aggressive ads jump in front of sites I am trying to visit? I consulted webroot as your were recommended by retailers. I bought what was suggested the ads are still there. ait is better.
How can I totally remove Webroot from my computer?
I want to totally, compleatly remove Webroot and all traces of Webroot from my computer. I have "uninstalled" it but apparantly that didn't work. It keeps scanning my computer, & reporting to me. My subscription even expired a few months ago and even that didn't make it go away! I pull it up and it says it scanned my computer 33 minutes ago even removed threats. I took this computer to Best Buy just for a check up and, without even asking, they put Webroot on and deleated my other program that was working fine. Now my computer is suddenly super, sick, stupid & slow! I want Webroot off so I can get my other program back on. HELP!!!
Status active. Subscription status expired.
I renewed my Webroot Secure Anywhere account three months ago on a laptop that I have had for several years and continue to use. That subscription allows up to three devices. I have a second laptop that was recently purchased. The antivirus software that came with it for a trial period has expired. When I added the keycode from the renewed subscription from that was renewed 3 months ago, it shows my status as active but the subscription is expired. How do I ensure that my machine is safe? How can I check to see what, if any other devices, are on that same subscription? It looks like in the management console you can “add a PC” but when I click on the “+” button, it wants me to buy or upgrade.Thank you.
My secure anywhere is not showing my passwords. I use FF (although I've had to switch to Chrome) W7
On my Secure Anywhere board I can't see my passwords, although they are available from the toolbar and will log me in. I was using FF (but have been having problems with my FF and webroot, so I unistalled/reinstalled FF and still had problems so I took all my addons off, so long story short I'm using Chrome. How do I get them to show up in the dashboard? Also is there a way to get my FF working again? Gina
External KeyPad Jumps into NumLock Mode since...
I am not saying it was because of upgrading to Webroot SecureAnywhere Essentials but I never noticed it prior. I read about the wireless keyboard issue but not wired. Just figured I would throw this out as a possibility? OK - I have tried this with two different external Microsoft Keyboards. 1. I will be using my keyboard and bouncing between keys and keypad. I normally just use the DEL key on the KeyPad for the most part. All of a sudden, I will hit the DEL key and a period comes up as if it changed into NumLock mode. As a matter of fact, all the KeyPad keys work as they should as if I had it in NumLock Mode without the NumLock indicator being lit on keyboard. I tried hitting the NumLock key to get it back to normal but nothing changes - it is as though it is stuck in NumLock mode. I might add - when I do hit NumLock - the indicator will come on and when I hit it again - the NumLock indicator light goes out but it seems to still be in NumLock Mode. 2. I thought it was a tired keybo
how to activate a new keycode on current webroot
just purchased another annual subscription from amazon and want to renew my current webroot using the new keycode rather than downloading the software again. Added the keycode to console but will this activate on its own, it now states inactive??
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