Webroot® SecureAnywhere™ - Internet Security Plus
Webroot® SecureAnywhere™ - Internet Security Plus
- 2,469 Topics
- 9,981 Replies
I didn’t realize my Webroot Filtering Extension was off when I was browsing this morning and I clicked a link that looked promising, but then when I looked at the URL, I realized it might be sketchy. I clicked “BACK” immediately. I turned my WFE back on and looked at the link again the search engine, and sure enough there’s a big red “!” next to it. I tried to see if clicking the red “!” would give me more information and then it took me to the link again! Does this mean that the website is now whitelisted? Is there a way to BLOCK it now?
Hello, I purchased Internet Security Plus for 5 devices. Keycode was successfully activated but in order to turn on 'Lost Device Protection' I have to sign in using my Webroot account. I keep getting this Error message : 'There was a problem communicating with Webroot servers. Try again in a minute or two.' This has been going on for the last few hours now. It also does the same thing on my husband's phone, One Plus Pro, so on both Android phones. No issues with our laptops though. Your help is much appreciated.
I received an email today with an old password in the subject line. They wanted 200 bitcoin or they would expose my porn preferences to my associates. I knew it was a ruse since I don't have a video camera on my desktop, which is what they threatened to expose. Still weirded me out to see an old password in the subject line. I deleted it and scanned for malware.
Hi - New to the community. Recently bought a laptop that came with Webroot Secure Anywhere as well as McAfee Antivirus. My question is does Webroot have virus protection or do I need a separate antivirus program? Do not like McAfee so do not want to renew it if I already have protection through Webroot. Any help would be greatly appreciated!!
When I turn on my laptop it is now taking almost 5 minutes to get to the log on screen, and after I log on it still take forever to get to my screen. Once I click on chrome button and I'm able to get online, the computer will just shut down completely...the scan shows no malware, what do I do next?
I´m a relatively recent user of Webroot Internet Security Plus. During a lot of years i´ve used other suite. My primary notebook got a problem (is under repair) and now i´m using an old one, with a Celeron processor. So searching for a “light” security suite I saw good reviews of Webroot and I bought the software. It´s easy to use, no impact in notebook performance, it seems great with Windows 10… but… Now with all pandemic things and a lot of warnings to be careful using internet, i wondered if Webroot works really fine. Searching in google, i saw a lot of sites recommending a method to test if the antivirus is working, with a not harmful file from EICAR (Supposedly it’s a very common test). I accessed to the EICAR website and i´ve downloaded the files. No reaction from Webroot… With the files on my notebook, and scanning each one individually, also no reaction… i got worried… it was supposed to get a false positive. But Webroot do not detects the EICAR… just to be sure if i´ve done a
Good night, I have Webroot Internet Security Plus and the product supposedly owns a Firewall. However, the Windows 10 Security do not recognize the Webroot Firewall and says that the Firewall in use is the native from Windows, the Windows Defender Firewall. With my last Security Suite (from other brand), also with Firewall, the Windows 10 Security reported that virus and Firewall were controlled by the Security Suite. With Webroot, just reports the virus being managed by Webroot. This is some Webroot issue? Some problem from Windows 10? I did an Windows 10 clean install and immediately installed Webroot. Is Webroot Firewall really working? Any idea? Thanks in advance,
Good night to all, I'm an Webroot Internet Security Plus subscriber and i forgot my webroot account password. I have already requested a password reset on the website form an enormous number of times (since last friday), receiving the answer "We have sent you an email. It contains a link which will enable you to reset your details"; however, when i go to my email I don't receive anything from Webroot (and yes i´ve checked the Spam folder). Any ideas?? Is Webroot having some issues? I´ve also tried the support but no answer. Is Webroot working?? Thank you in advance,
My web filter add-on to filter safe websites has gone away and I don't know how to get it back. Please clarify why this has happened and how to reactivate it please. When I go to my Mozilla firefox browser add on page the Webroot Plugin is just gone. Sent a message to customer support with no response. Let’s get some movement here. Let’s go!
System Analyzer Results with brand new Dell Inspiron 3585 not in Win 10 S mode, Webroot just installed.
System Analyzer says 3 things: 1. The system has crashed in the last month. I figure this one is not too serious. 2. No antispyware product is installed. This may exist in Webroot but didn’t get installed yet, right? I mean, it’s supposed to be SECURE ANYWHERE, isn't it? 3. An active process has a possible handle leak (explorer. exe). This sounds a little more serious. Is it? What should I do?
How do I know when to renew my subscription? I want to know if there is a way to check on my account so that I know if the renewal request I am recieving on my computer is a virus or if its the app asking. I hope this makes sense. I basically want to check my subscription status to verify whether or not I actually need to renew or not.
My Webroot subscription expires in a little less than one month. Yesterday, I received an e-mail telling me my subscription would expire in a month and and asking whether I wanted to renew now. Because of this e-mail reminder, I did renew yesterday for a year and received a receipt for my payment. However, my online console and my software still indicate my subscription will expire in 30 days. I did note as I processed my payment that there was a statement indicating my card would not be charged until expiration date of my current subscription. Question: Does the system wait to show my revised subscription expiration date on the effective date of the subscription extension when my card is actually charged? Thanks for your help! Ralph
Hello, I don’t have your software installed, but I’ve been told by members of my community that you are either blocking access to my domain or have marked it as malicious. My server doesn’t have any malware or virsues on it. It’s scanned regularly. The only e-mail sent out from the server are for notifications on our forums. https://sitecheck.sucuri.net/results/sitcomsonline.com Other programs and sites are not blocking it. How do I get my website re-reviewed or unblocked? Thank you. https://www.sitcomsonline.com
(This was asked several years ago, but I´m hoping there may be some new information.) I´ve used Second Life for many years, and lately it has really slowed down. I´ve run thru all the suggestions available at https://wiki.firestormviewer.org/slow_rez but what really jumps out is the possible issues with Webroot. https://wiki.firestormviewer.org/webroot I really do NOT want to turn off ID Protection. There are references in the community conversation to whitelisting files or folders, either on the PC or at your server end, but as I said, this stuff is really old. Can we resurrect this topic with any new information? Thanks!
I’ve had Webroot for several years, but I haven’t used the password manager before. On the webroot main page, there’s no option or link to start using the password manager. I tried creating an account to have the numerical code to use for the password manager, but it doesn’t work with this year’s keycode and says I already have an account. Please help so I can use the new Password Manager. Btw, I’m still working on submitting a support ticket by accepting cookies and logging in a 2nd time, but it’s not working in Chrome. I just submitted an online ? for this in the community as well. Thank you in advance for any help.