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Webroot® SecureAnywhere™ - Internet Security Plus

Webroot® SecureAnywhere™ - Internet Security Plus

2,466 Topics
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tlatpeaceNew Voice

asked in Webroot® SecureAnywhere™ - Internet Security Plus

Webroot Software, Mozilla firefox and bank website problems

I went round and round for the last few days trying to figure out why I cannot login to my bank on Mozilla Firefox. It just keeps looping back to the login page. I talked to the bank and to Mozilla support, I did everything they suggested and more.   Finally on a whim, I turned off my Webroot software, and I was able to login. After I logged in, I turned the software back on - hoping it would recognize the site as safe, especially since it is in my password list! But no, still the same issue.   If it matters here: I have Windows 10, 64 bit system on an Asus laptop.   How do I fix this??? I do not want to have to use two different browsers. I have obviously already cleared all the cookies, etc....ad nauseum.   Thanks for the help! TL  

7 years ago

jorge54Popular Voice

posted in Webroot® SecureAnywhere™ - Internet Security Plus

.Wireless connection issues with windows 10

Anyone having issues connecting to the internet with windows 10, when your wireless system is found to be fine?

5 years ago

jp59New Voice

asked in Webroot® SecureAnywhere™ - Internet Security Plus

protection for loss/stolen pc

Hi everyone,   I'd like to know what sort of protection is available to protect data in lost/stolen pc. For example, upon request, can webroot wipe the data or prevent it from being accessed? And if webroot doesn't do that sort of stuff, are there other programs/ security systems that can be purchased to do that?    

5 years ago

ChuckBNew Voice

asked in Webroot® SecureAnywhere™ - Internet Security Plus

ever since I have installed webroot on my computers I have not been able to view video clips

hi this is my first time posting here and this is a small problem that i hope to find help with here...i cant view any video clips from any web site ( facebook, my isp home page etc ) this has been going on since i have installed webroot....the product itself is outstaning for the way it functions and i would hate to delete it just so i can whatc video clips agan ... is there a fix for this Thanks in advance for y'alls time and effort in this matter Chuck B

8 years ago

stewart45New Voice

posted in Webroot® SecureAnywhere™ - Internet Security Plus

error message accessing backup and sync

Im getting the following message when trying to accesss my backup and sync on the web User could not be resolved.Please try later.  

9 years ago

funky-ratNew Voice

asked in Webroot® SecureAnywhere™ - Internet Security Plus

Proxy Issue

I have an issue mainly with Firefox but occasionally IE and Chrome as well.  It just started up int the past 2 or so weeks.   The computer will boot up, and after waiting for it to fully load, I'll attempt to connect to the internet but it either will run really slowly or won't connect at all, stating that the proxy won't allow it.  I'll go into the browser and change the settings to "no proxy" and it will work better, but the next time I boot up, it starts all over.  I contacted Mozilla, and they had me do a bunch of stuff, including uninstalling and reinstalling, and changing a preferences file so that it was forced to build a new one, yet every day, it's back to either slow running or not being able to get on until I tweak the settings.  Finally it was suggested it was my computer and eithe a web security software issue or malware.   I've run the software a number of times and no viruses or malware is located.  I ran ccleaner to clean out cookies,

9 years ago

DannyKCommunity Guide

asked in Webroot® SecureAnywhere™ - Internet Security Plus

Google Chrome

Are there any plans in the near future to make SecureAnywhere compatible with the Google Chrome browser? I have it for Firefox and IE9, but I love using Chrome the most and want the ability to use my password generator and storage for that.

9 years ago

ROBERT1725

asked in Webroot® SecureAnywhere™ - Internet Security Plus

Y!Confidential

Greetings, Just this morning I noticed this pesky thing called Y!Confidential. I am running Win 10 with all latest updates and am using latest Firefox. I'm not 100% sure if its dangerous , I'd just like to get rid of it. There are some options on removing it but I could use advice from the experts on how to go about getting rid of it...forever. I have no idea on where it came from but its annoying.   I did a system scan with Webroot and a quick scan with Windows Defender and its still there. Much obliged for the help.

6 years ago

pegasGold VIP

asked in Webroot® SecureAnywhere™ - Internet Security Plus

WSA blocks Java plugins in Opera 12

Hello, Just updated Opera to the latest build 12.00 and have noticed that WSA blocks Java's plugin (having Java SE 7 update 5). There is no other solution than to move Opera from Protected to Allow. Today, before update to Opera 12.00, no problems experienced, i.e. Opera set to Protected and Java plugins worked correctly. However WSA doesn't block Java in IE9 even if IE is set to Protected. It looks like that this issue is somehow related to today's release of new Opera 12. Thanks & regards, pegas [b]EDIT: have noticed that not only Java plugins are being blocked but also Flash Player plugins. It seems that WSA blocks all plugins across my Opera unless Opera is set Allow.[/b]

10 years ago

Evnarney

posted in Webroot® SecureAnywhere™ - Internet Security Plus

How do I install password manager on Edge

I want to install password manager on my PC to use with Microsoft Edge.  I have it installed using Internet Explorer, but want to use it with Edge also.  How do I intall the tool bar on Edge?  

7 years ago

SlickNew Voice

asked in Webroot® SecureAnywhere™ - Internet Security Plus

How do I download Password Manager toolbar again?

From what I understand, the password manager toolbar only comes with the Webroot Internet Security Plus or Complete right? But my product is just called "Webroot Secure Anywhere." So how did the toolbar installed automatically to my Google Chrome browser before? Unless I do have one of these versions that I'm not seeing and if I do, how do I get it back? I already tried reinstalling my product, but it didn't do anything.

8 years ago

ROBERT1725

posted in Webroot® SecureAnywhere™ - Internet Security Plus

Webroot seems to be improving; but....

Hats off to Webroot Staff for clearing up to spam postings. Ive noticed a void however while searching the various topics and wondered if the Staff could comment.   Not so long ago there was a super valuable group of Forum Wizards who would come to the rescue of Webroot customers who had a question or an issue. Lately I have noticed that when a customer has a question the responders are always suggesting to open a support ticket.   Where have all those Wizards ( not that the Webroot staff aint wizards ) gone to ???? Folks like Jasper the Rasper and Sheltieuk and Acooldozen and Muddy7 and Baldrick and J.P.and especially Sherry; used to reply with a solution in the blink of an eye   To open up a support ticket seems a waste of time and a burden on the technicians compared to those Wizards who used to faithfully reply in a matter of moments.   Thumbs up for correcting the spam issue but its now time to bring back the Forum Wizards.    

5 years ago

MrGreenJimmyFresh Face

asked in Webroot® SecureAnywhere™ - Internet Security Plus

Right Click Context Menu Functions Scan and Permanently Erase Function Not Working

Hi everyone.  I have webroot internet security plus and I am running it on windows 8.  Its version is 8.04.24. I recently upgraded to windows 8.1 and noticed that webroot's right click scan and permanently erase function does not work.  I tried restarting the computer and reinstalling the software. Does anyone have any other solutions to this problem and is the development team aware of this issue and will fix the problem soon? Thanks.

8 years ago

2weeksFresh Face

posted in Webroot® SecureAnywhere™ - Internet Security Plus

Prloblem with Password Manager - Group

I have added 2 new groups in addition to the Default group.  When I add a new site under one of my new groups, it displays as another group with the same name.  I have a series of groups with the same name and only one site listed for each.   Am I creating the groups incorrectly or what?   I have high hopes for the Password Manager, but need help with this aspect.  Thanks.

8 years ago

tan

posted in Webroot® SecureAnywhere™ - Internet Security Plus

Offline protection

Is webroot IS plus enough when offline. Pls suggest.

9 years ago

brennerpFresh Face

asked in Webroot® SecureAnywhere™ - Internet Security Plus

Can't Install Programs such as Imgburn

I'm trying to install certain reputable internet programs such as "imgburn", that I've used for years, on my new computer. But webroot is saying they have malware (this includes Skype!)   How do I make webroot less "picky"?   Paul

8 years ago

Renaldo7Fresh Face

asked in Webroot® SecureAnywhere™ - Internet Security Plus

Can Webroot Security Anywhere be installed on a computer in Safe Mode? Installing via CD.

Can Webroot  Security Anywhere be installed on a computer in Safe Mode? Installing via CD.

7 years ago

ProTruckDriverModerator

posted in Webroot® SecureAnywhere™ - Internet Security Plus

Essentials Name Change.

I just noticed that [b]Webroot[/b] changed the name from "[b]Essentials[/b]" to "[b]Internet Security Plus 2013[/b]" :D [url=http://www.webroot.com/En_US/consumer-products-secureanywhere-internet-security-plus.html]http://www.webroot.com/En_US/consumer-products-secureanywhere-internet-security-plus.html[/url] Different Name, Same Excellent Product. ;) Edit: I looks like they added Password Protection . :D

10 years ago

karen2303New Voice

posted in Webroot® SecureAnywhere™ - Internet Security Plus

Web root is going crazy and opening multiple scan for malware message but is not scanning

7 years ago

TrackerNew Voice

asked in Webroot® SecureAnywhere™ - Internet Security Plus

How to change Java to allow Dslreports to check my computer for leaks?

I junked my old security suite, Vipre, because it had gone to the dumps and I have discovered Webroot Internet Security and so far so good, but I was wondering if anyone had any idea about how I can allow Dslreports.com check my computer for security leaks? I am getting a Java stop even though I have put the site in the exclusions section. If anyone can help, I would be greatly appreciative! Also, please tell me I do not have to have Windows Defender running?   Thanks in Advance,   Tracker

8 years ago

MyfordNew Voice

asked in Webroot® SecureAnywhere™ - Internet Security Plus

Reactivate a Computer

Hi Folks I have two computers protected with WSA Essentials. In the My Account list they are both shown but one computer shows the results of the last scan, the other infers that the computer has never been scanned (which it has). Any ideas? Thanks John   *edit for useful subject line - admin

10 years ago

durantashCommunity Leader

asked in Webroot® SecureAnywhere™ - Internet Security Plus

test webroot firewall with comodo firewall leak test

i test my webroot with [url=http://personalfirewall.comodo.com/cltinfo.html]comodo firewall leak test[/url] and get 50 from 340 score . it is good ? this test is valid ?

10 years ago

acooldozenBronze VIP

asked in Webroot® SecureAnywhere™ - Internet Security Plus

System Cleaner Settings

How does one turn OFF System Cleaner Settings?..................and how does one post a screenshot on this board?

10 years ago

ttomm46Popular Voice

asked in Webroot® SecureAnywhere™ - Internet Security Plus

Second anti virus?

Just curious, does anyone run a second anti virus for a double layer of protection? Tom:cathappy:

11 years ago

XediDCNew Voice

asked in Webroot® SecureAnywhere™ - Internet Security Plus

Disable Firewall Auto-Allow Countdown?

So.....so far loving webroot, especially the concept behind the anti-virus. The firewall leaves me puzzled... How do you disable the 60 second auto-allow countdown? I have it set to ask on everything. Auto-allowing after 60 seconds is thus pointless...if I'm not sitting at the computer, it will allow...and I can't even stop the timer. If I want to research an app for a moment, the connection is allowed and I can't stop it unless I block it when I don't want to. It should be able to just sit happily until I take action...be it seconds or days later. So....where is that option hiding? Searching didn't help much. (And, keep up excellent work! :))

10 years ago

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