Webroot® SecureAnywhere™ - Internet Security Plus
Webroot® SecureAnywhere™ - Internet Security Plus
- 2,477 Topics
- 9,961 Replies
BestBuy page says "This plan or service is no longer available. If you have questions, please call us at 1-800-433-5778." but my app says It's protected and everything is up to date but it's orange with a big orange exclamation mark "!" and my account section has a yellow triangle with an exclamation mark inside. I haven't renewed for a long time and i know it's out of date but BestBuy says the plan is no longer available. so how do i renew my webroot protection?
[h3]Multiple tech support scam websites posing as WebRoot/Geek Squad [/h3][h3].[/h3] There are multiple fake websites that use the title portion of the HTML to show "www.webroot.com/safe" that was printed on the empty DVD boxes given out at Best Buy to try and trick new Best Buy/Webroot customers that would then use remote access software to access victims computers and charge for non-existent security products using a guest account on PayPal. My friend's son was a victim of this fraud when he purchased a new laptop from Best Buy and was given a free subscription to WebRoot but the box did not contain an installation disk. He must have entered "webroot safe" into the search field instead of the full URL as he is somewhat new to computers and was charged $250.00 to his debit card by scammers impersonating the Webroot/Geeksquad website. I was able to get his money refunded at his bank and recovered the deleted logs from the remote access software the scammers had used. I have made 4
I got the gray icon with the brown exclamation point in the tray. I can't get it to reset to the green icon. It points to "Action required: password manager". To reset the icon, I installed Lastpass (what else, right?) which I don't need because I'm using something else. Also, I never had any passwords stored by Webroot to transfer over to Lastpass. Webroot is not recognizing my now 2 password managers on my pc. What can be done to get the green icon back? Or should I just hide the icon and be done with it?
My client is seeing a WEBROOT - Reputation SUSPICIOUS warning for their web page (which I just created for them) when the site comes up in Google Search Results. The web page is pretty simple with no malicious content. What factors would trigger this warning ( since it doesn't appear to be related to page content. The site is: [url=https://mobileservicesandrepairs.com/]https://mobileservicesandrepairs.com/[/url] Thanks [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/69f73124-878f-4327-858e-be9ef1016783.png[/img]
I got a subscription with webroot when I first got my laptop. Then I renewed it and it still says that my subscription is expiring but I renewed it. Do I have to wait till the old subscription fully runs out for it not to say it's expiring soon anymore?
Hello, My webroot filtlertng extention has disappeared from firefox thanks to the new issues going around with it. I tried updating, reinstalling and profile restorations I don't know how to reinstall it or fix any of the issues. And I don't want to uninstall my webroot. Is there a direct download of the xpi file?
Hello I am.writing because my secure anywhere app which is registered doesn't seem to be completing it's scan when I hit scan now button even after I see scan out of date, it used to have a sliding bar at the bottom that would go across until complete and now it goes 1 mm if that then says all is fine?, it never seems to complete anymore and I'm curious why?. Thank you....Joe.S.
Hello! Recently I purchased an Internet Security Plus and have been trying for a few hours to troubleshoot the installation specifically relating to the keycode. I have tried copy and pasting the keycode give from the web page at checkout into the activation, reinstalling Webroot, restarting the system, and scouring the forums for people with similar issues. (Most of them revolved around old Best Buy codes not online) In my latest attempt I had Webroot specifically send over my keycode, and tried it again within a minute of it being sent. Still showed up as invalid. I've already sent in tickets, attempted to call the support center, because they are off for the weekend, and even chatted with a sales rep. According to the sales rep, and of course they were not on the tech support team so with a grain of salt, the keycodes purchased online are activated immediately. My questions boils down to this; Why is the keycode Webroot has sent me invalid? Is there anything I can do
As I have been unable to use password manager for months now I changed to lastpass. As a result I feel I have paid for webroot internet security for nothing. I may as well have just had webroot antivirus. As a gesture of goodwill are you able to offer a refund for the difference in price? I would be happy to downgrade to antivirus only for 3 devices with an extention of my subscription for the extra price ive paid. If not maybe you could extend my current subscription as Ive been paying for something I have not had. Best wishes Stephen
Hello, I'm using Firefox 58.02 (64 bit). Up until the last few days, the password manager has worked just fine. Now, all of a sudden, when I try to log in to the manager it either says it can't contact the server or it says nothing at all and just never logs me in. This is happening in Firefox on multiple computers. The manager works just fine in Chrome.
" An error occurred while attempting to contact the server. Please check your Internet Connection ". Even though I know for sure that my Internet Connection is working as it is supposed to, this warning still pops up. How can this be fixed once and for all ?
I see others have had this problem before me so I've tried all possibilities set forth here such as installing & reinstalling and the like. Performing central analysis is just taking way too long approx 2 hours and change for the total deep scan. Nothing had changed on my system in the last few weeks. No major installs or uninstalls. Any ideas or solutions would be appreciated before I send in a ticket.
When i turn my computer on since the last shutdown operation, i have to manually turn on my Realtime Shield features. i never had to do that previously, it would always be ON. i have checked through the settings an such but i haven't figured it out yet. Any help would be great, thanks!
I was just charged for a 1 year subscription (1/17/2019-1/17/2020) and yet when I access my console it shows the expiration date as 05/27/2019, also the keycode is not the same as the current subscription. When I try to register the current keycode it says it is already added and yet does not show in the console. TIA, Mike
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