Webroot® SecureAnywhere™ - Internet Security Plus
Webroot® SecureAnywhere™ - Internet Security Plus
- 2,478 Topics
- 9,964 Replies
Why is this happening a few times a week ?
" An error occurred while attempting to contact the server. Please check your Internet Connection ". Even though I know for sure that my Internet Connection is working as it is supposed to, this warning still pops up. How can this be fixed once and for all ?
Yellow symbol in password manger page of log in pages
There are a couple of symbols on the password managers page where it records all your registered web pages. The pencil one is obviously the edit symbol that I think just means it has been edited. But the yellow one with what looks like a cherry on a piece of cake isn't obvious. Anyone know wha this is? Thanks
I just installed webroot on 5 of my machines. Since the install, most of my programs, especially my payroll and contact management software take forever to open, and once I close them, they take betwenn 30 and 45 seconds to close. I never had this problem prior to today; was using ESET 9, and the main reason for switching to Webroot was that ESET was consuming 245megs of ram. Now my ram usage is minimal for this program, but my programs respond as if they are on crutches. Any ideas? With thanks in advance PK
Webroot Expired on Toshiba Laptop Can't connect to internet
I have a Toshiba Satellite Laptop running Windows 10. I got a pop up that Webroot Expired and I clicked renee and saw that I was not connected to the internet. I tried to reconnect and it wouldn't. I rebooted the laptop and it still would not connect. I tried to connect to my Wi-Fi hot spot and it would not connect. I think that it has something to do with Webroot expiring. How can I renew it? How can I turn off whatever is blocking my internet connection? Thank you.
Does Webroot block Adblock Plus?
Greeting All, Does WSA block a pop-up blocker called Adblock Plus? Or does anyone use it? (I rather hope WSA did block it, because somewthing else happened if it didn't) Microsoft Community recommended Adblock Plus to block annoying pop-ups. When I tried to download it, nothing seemed to happen, so I ignored it and went back to what I doing. Then, some errors occurred in both Internet Explorer and Google: they "went crazy" (don't know technical tem) when I tried to log back into MIcrosoft and the screen started flashing and freeziing when Webroot tried to autofill my information -- the problem does not occur if I log in manually as opposed to using password manager. It turned out that Adblock Plus had partially downloaded in the background or maybe partially installed. I panicked and ran a system recovery (too drastic) from earlier this afternoon, but that did not help much. Then I used WSA to delete the p
PC crashing just after boot, no BSOD
Event viewer states the fault kernel power 41 event 63, but I ran Who crashed, and on every crash it stated that Webroot IRQL Not less or equal, and that wrurlflt.sys driver for the Webroot Filter driver was the cause. Anyone have any suggestions what to do for a fairly non tech person to do? W10 fully updated, FF latest
Our Best Buy Geek Squad has advised me that Windows 10 crashes with WEBROOT and to avoid it.
I work at a Best Buy Store as a computer sales consultant. Best Buy and Geek squad has an obvious partnership with a choice of 3 ANTI-Virus Malware providers, Kapersky, Micro Trend, and Webroot. Our paticular store Geek Squad agents has advised me to avoid an ON-GOING Windows 10 Crashing on New System Set ups, it is best to switch to Kapersky that is not creating the crashs. I am disheartened and concerned. I have personally sold over 2500 subscriptions for Webroot in my time working there. I was always thrilled with the easy to use, light internet based method in the past and most of all a US BASED company. Can someone please help me understand why this is a current problem with no work around sent to sales people that talk up your product? I need to feel I am providing the best possible advise when people are buying many computers and tablets from me. Kevin
Site Warnings and In-Site Ad Blocking
Hi, I just switched from Webroot Security Essentials to the Secure Anywhere Essentials and I read some things on the forum so far that answered most of my questions. The only other thing I'm concerned about is that when doing gooqle searches, the old webroot essentials would notify me next to the links whether they were known threats or safe, or suspicious sites. Also, some sites I would go to that had ad banners on the side of the pages were also blocked. I've noticed that with the new secure anywhere essentials this is not the case. It doesn't warn me on any of the links I search nor does it seem to block ads in sites I visit that it use to block ads in. Is there a setting to turn that back on, or how does it work now? Thanks.
I renewed my subscription through Geek Squad at Best Buy. They show my account is active, but my
I purchased Webroot through Geek Squad at Best Buy, I have had my subscription for a year, when asked to renew I did so and got an acknowledgement from Geek Squad, telling me I am renewed, but was not give a new key code to enter. SO....after several calls to Webroot and Geek Squad the problem still exists. I am asked to renew, threatened with pop ups about viruses in my computer. Best Buy/Geek Squad said I am renewed and have my original key code showing its active. However, my computer won't recognize it. Geek Squad did a quick fix and entered a 30 day code that kept me protected but now I am getting the threatening POP UPS> Will someone please help, me!! I paid for my renewal and just want it to work. Thanks Liz Browder
Questions about scan
Greetings, my past security ( Trend Micro ) had an option for a quick scan or a full system scan. Just installed Webroot and the initial scan scanned 50,000 something files. The full system scan on Trend Micro scanned something like 300,000 files. Is there an option for me to do a full scan or a quick scan with Webroot? Also the Trend had an area where you could check for recent updates. Where can I find this feature on Webroot.? Much obliged for your assistance.
Importing Passwords from Firefox
I am trying to import passwords from Firefox. I have Firefox version 26. When I select "Import Data" I a, told I don't have the browser plugin installed. I have the Webroot Filtering extension 220.127.116.11 and the Webroot Password Manager 2.5.0 running. How do I import all my existing password data into Webroot so I don't have to site by site?
New Install. Password Problem
I Installed Webroot SecureAnywhere (Internet Security Plus) on Sunday and tried to setup the password but I get this message on the Website:- "Your Data/Password management account is not yet ready to use, please try back in the next few minutes. If you continue to see this message, please contact [url=https://my.webrootcloudav.com/#nogo%20%20%20%20%20%20%20%20%20%20%20%20%20]customer support[/url]." I have tried to setup again but still get the same message. I have left a message for support so far they have not come back to me. Any ideas on how to solve the problem?
Help! receiving message "A Webroot Critical Error Occured Failed to find required file.
Help! receiving message "A Webroot Critical Error Occured Failed to find required file.C:ProgramDataWRDataLPPlugin.dllI have owned my Toshiba laptop for 1 year. Recently started receiving this error message. Any advice? thank you
How to disable Webroot Filtering Extension in Chrome?
This totally hung Chrome today and I want to remove it, however when I click on the "disable extension" it won't uncheck the box, it says it is "Installed by Enterprise policy". I also turned off "Web Shield" in Webroot and I still can't disable it.
nothing in passwords
After conquering the (see) "Changed Passwords Problem" thread i was able to get back into the Password Manager (PM). i found a very corrupt database in my case. there were multiple duplicate groups with anywhere from 0 to 7 passwords and very many saved passwords with no username AND/OR no password. i fixed those that i could and deleted the rest so out of 59 passwords, i'm left with 19 good ones which i saved into the "Default" folder. i then deleted all of the groups that i had created, and began creating new ones. i don't know if the database is case sensitive or not so my new method of naming (vice all lowercase) was ACCouNTS, and perSONals etc. once i had all of my groups named, i began saving the good saves from the default folder into their respective group. having completed that to my satisifaction, i then used the toolbar to export the data to a webroot csv file. to make a long story short i'll leave out the part where i then shut down everything and went to bed. lol this morn
Webroot internet Securtiy Plus on PC and Laptop. Need on my I-Pad. Licensed for 3.
Have Webroot Internet Security Plus on PC and Laptop. Need on my I-Pad. Cannot seem to figure out how to add to my I-Pad. Licensed for 3. I am a newlie on I-Pad. Would appreciate any help I can get.!!
How to disable SecureAnywhere/Spysweeper at startup?
I have some work files that SecureAnywhere always mistakes for viruses or conflicts with my programs. Is there a way to disable SecureAnywhere at startup? For example, Mcafee gives you the abiltiy to disable at startup. But, I don't see this for SecureAnywhere. I could un-install SecureAnywhere, or disable it entirely, but I don't want to do that. If I un-install it, then I will never install it again and ask for a refund. It's very frustrating. Where can I find the option to disable SecureAnywhere at Start-up? Please help me with this. I want to keep SecureAnywhere, but if you don't have a feature so I can stop it from auto-booting, then I just want to get rid of it.
Create new account with existing keycodes
I want to create a new account with a different email address, transfer my existing keycodes to the new account, and completely delete my existing account, including any extra users. My wife has an account as well and she has admin access to my account. However, I DO NOT want her account deleted, just removed from my account. I tried to create a new account but cannot proceed because when asked to enter a keycode, I receive a message saying that the keycode is already associated with another account. I have password manager active but I don't have any passwords there so I don't have to worry about that. I have already submitted a ticket and am awaiting a response but I wanted to get some response from the community as well. Any help would be appreciated. Thanks!
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