Webroot® SecureAnywhere™ - Internet Security Plus
Webroot® SecureAnywhere™ - Internet Security Plus
- 2,469 Topics
- 9,981 Replies
Hello, I have been running Webroot Secure Anywhere Essentials 2012 for about 25 days and I really do love it and it has become my favorite AntiuVirus software. However I started noticing somethig very strange going on lately. 2 of my media players Daum PotPlayer x64 Edition and Media Player Classic - Home Cinema x64 take like 6 seconds to open with Webroot Secure Anywhere running. If I close down Webroot Secure Anywhere both my media players open in less then 1 second just about instantly. And if I turn Webroot Secure Anywhere back on both media players still will continue to open in about 1 second. Then after so many hours have past all of a sudden both media players take 6 seconds or more to open again. Also if I just change any Prosses from Allow, Monitor or Block under System Tools, System Control, Start Control Active Processes menu it once again aloow both my media players to open in 1 second. So to sum this all up in normal use both these media players should always open
Hi there, I got the Webroot SecureAnywhere Antivirus, and everything seems to be working. Though the only problem I have is the webThreat Icon doesn't show up in any of my searches using FF, IE and Chrome I tested if the webthreat is working by blocking a website using Webroot, and it works, but I still don't know why the icons don't show up in my google searches
Hello, I think I have come across another "bug" concerning the "Scan with webroot" on right click menu. I don't know what causes it but at random times on all my computers running Webroot Secure Anywhere Essentials 2012 Version 220.127.116.11 the "Scan with webroot" on right menu stops working. What happens is I right click on a file or folder and and click on "Scan with webroot" and then nothing happens. I get no pop up box from Secure Anywhere showing its scanning. And when this bug happens the only way I seem to be able to get "Scan with webroot" working again I have to shut down Secure Anywhere Essentials and restart it. Once I do that "Scan with webroot" works like normal again until the random bug happens again. But like I said I have no idea what makeit happen in the first place. But there must be a bug somewhere in the software that neess to be fixed. Anyone else here every have this happen? Thanks
Last night I noticed that Chrome had moved from its usual 'Allow' under System Tools > System Control > Control Active Processes to 'Monitor'. With this has come a spike in system resources, I'm guessing because of the journaling in the background. Is it common for a program to move from 'Allow' to 'Monitor'? If so, what could cause this?
I installed WSA on my wife's laptop but it is not visible on the PC Security console. I did have WSA installed on there a couple months ago, uninstalled it then asked the support team to have it removed from the console. Could this be why it's not showing up even though it's installed again? P.S. As a disclaimer, I have reported this to the support team via a ticket but I've not heard back since Saturday, so I thought I'd ask here too.
Hello, I am a new user to Webroot Secure Anywhere Essentials 2012 and so far I think its just fantastic :) However I think there is a bug or glitch that I have found and am hoping it will be fixed. After I right click on the Recycle Bin and run "Scan with webroot" it disappears from the right click menu. Even if the same files still remain in the Recycle Bin "Scan with webroot" is gone the very next time I right click on the Recycle Bin. However I also noticed when you add more files to the Recycle Bin the "Scan with webroot" returns to the right click menu. I also noticed when there are no files in the Recycle Bin there is still a "Scan with webroot" in the right click menu. Like for example if a restore a file from the Recycle Bin the "Scan with webroot" remians on the right click menu even though there are no more files in the Recycle Bin. Is this how the "Scan with webroot" is supposed to work? I would like
Hi, I just switched from Webroot Security Essentials to the Secure Anywhere Essentials and I read some things on the forum so far that answered most of my questions. The only other thing I'm concerned about is that when doing gooqle searches, the old webroot essentials would notify me next to the links whether they were known threats or safe, or suspicious sites. Also, some sites I would go to that had ad banners on the side of the pages were also blocked. I've noticed that with the new secure anywhere essentials this is not the case. It doesn't warn me on any of the links I search nor does it seem to block ads in sites I visit that it use to block ads in. Is there a setting to turn that back on, or how does it work now? Thanks.
Hi I have an issue when installing PTP Accounts. The tallcomponents.pdf.controls. winforms.dll keeps getting picked up as a threat and is then deleted. I ran a manual scan on one machine and selected to ignore the threat but I can't do this for every machine. Is there something I can do to prevent the scan detecting this file as a threat? Thanks Paul
When a program is marked as 'Monitor' under System Tools > System Control > Control Active Processes, what exactly is Webroot doing? I ask because a couple of legitimate programs I use are currently labelled as such. Also, is it advisable to leave them, or can I move them to 'Allow' if I know they're legit?
Does WSA Essentials only scan on access with its cloud database? Under what circumstances will WSA scan a file or executable with its cloud database? I'm assuming WSA Essentials Identity Protection uses something similar to a behavior blocker from within the browser & also limits connections for a particular page, but WSA does not scan HTTP, HTTPS, FTP, SMTP, or POP3 protocols with its cloud database. Am i correct in my understanding of how WSA works. WSA does not scan HTTP, HTTPS, FTP, SMTP, or POP with its cloud AV. Is this correct? I'm trying to learn the fine mechanics of how WSA works so I can make an educated decission on which security products would best compliment WSA for my particular needs. I work with sensitive data, and need to make sure i'm covering all posible entry points that could be exploited. It would be great if I could obtain some detailed documentation or be advised by someone that is very knowledgable on the fine mechanics of WSA. Thank You in advance!
Any one else having a problem with the "Scan on boot up if computer off at scheduled time" being UNCHECKED but WSA still carrying out a post boot scan, even if the (i) the previous scheduled scan did occur...although that was the previous day & (ii) the scheduled scan time set if AFTER the time of the reboot? Scenario for me was (i) booted up, (ii) noticed that there were some Windows updates to install, (iii) installed those, (iv) rebooted as required by the update process...and bingo...just after the reboot had completed I noticed WSA scanning. Not sure if this is a bug, given what I have advised above, or if I have misunderstood the settings/misconfigured WSA. Any thoughts? :$ Regards Balders
I use RoboForm Pro for my passwords. (RoboForm Version 7.7.6). I have noticed that WSAE always sets RoboForm on the "Monitor" setting in Active Processes. Is it safe to have RoboForm on the "Allow" setting or is there a reason WSAE keeps it at "Monitor" setting?
Missing Identity Shield PadlockKnowledge Base
[h2]Question[/h2]I have Webroot SecureAnywhere Essentials or Complete. I normally have a padlock icon on my Webroot system tray icon if I am browsing the internet, but sometimes it isn't there when I'm browsing HTTPS sites. Am I still protected? [h2]Answer[/h2]This is usually a cosmetic issue. Typically the shield itself is actually working fine but the icon is not showing up properly in the system tray. If you would like to test the Identity shield, the testing program available at the following website can test whether or not the shield is working: [url=http://www.zemana.com/anti-keylogger.aspx]http://www.zemana.com/anti-keylogger.aspx[/url] As long as it's working, you will see that on HTTPS sites your keystrokes are not logged and screen grabs do not show anything. In the event it turns out to be more than a cosmetic issue in your case, you should open a support ticket [url=https://detail.webrootanywhere.com/servicewelcome.asp]here.[/url]
i have contacted support today about this just wondering if others have the same error the message i sent was blue screen on startup & a system restore error in event viewer ok i have been having a problem on 2 pc's with system restore errors in my event viewer so i restored 1 of my pc yesterday and i still get the error event id:1 source:sr The System Restore filter encountered the unexpected error '0xC0000369' while processing the file 'ntuser.ini' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume. i have a three pc license of Webroot Secureanyware Essentals 1 on my laptop of win7 and 1 on my main pc winxp sp3 MCE and now on my other pc with winxp sp3 MCE also restored a few weeks ago and i put Webroot Secureanyware Essentals V18.104.22.168 today and got a bluescreen and also the same system restore error in my event viewer (i wish i had not restored my main pc now becouse i lost some software i cant get back ) so now on 2 pc's i get the same error it mu
Hello webroot community, I have been trying to decide on a new antivirus product and have heard good things about Webroot throughout my reverse code engineering community. I do application/network security for a living, so I'm no newbie. I've tried installing a trial version of Webroot SecureAnywhere Essentials 2 times now. Both times, IMMEDIATELY after the install is done, my laptop keyboard and any USB keyboard stop working. I can reboot, go into safe mode, etc, but they are still completely disfunctional (even at the windows logon screen.) I am running a COMPLETELY FRESH copy of Windows 7 Home Premium on my brand new Asus Zenbook UX31E. I almost decided to just move on to another virus scanner because I didn't want to mess with the trouble of trying to get it resolved, but I am hoping that you guys may show some type of consolation (discount on my license) for all the problems. I am a computer professional, so I don't need you to baby me along. There is no virus on my computer. It
As far as I know Windows 7 has a two way firewall, what exactly does Webroots firewall do and can it conflict with Windows Firewall? I am very cautious about letting third party software clean my registry. If your software totally safe when it is touching my registry for cleaning? I have cleaned my registry in the past with software like CCleaner and it really caused problems because I am an idiot and cleaned too much haha.
Hi, i have a few questions before buying webroot, maybe someone can help me out? [list=1] [*][b]Network shares/mapped drive[/b] Personally i have almost all my personal data stored on network shares. If i try to run a manual scan on these shares, the scan stars and almost immediately stops. The logfile states that nothing was scanned. If I right click scan a folder, some files get scanned, but not all and it doesn't seem webroot is diving deeper into sub-directories. Can anyone clarify, what the expected behavior is? [*][b]Firewall[/b] Unlike other products, webroot doesn't seem to integrate with the windows firewall, which is perfectly fine for me. Does the webroot firewall take precedence over the windows firewall or will the rules in the windows firewall match first? [*][b]Reporting[/b] This is more like a feature request. Are you planning on improving the reporting interface and logfiles of previous scans? The report interface is very tiny on i.e.. 2560x1440 with the fixed sized