Best answer by JimMView original
I was trying to add webroot to another computer, but everytime it asks for my keycode, it says "Enter a valid keycode. If you continue to receive this message contact SecureAnywhere support." ive done this before on 2 other computers, but have since removed webroot from those. Is that the reason why? The only computer that is currently protected with webroot is my laptop. All I wanted to do was to remove viruses from this other laptop that has major issues. I don't want to purchase another keycode but that is what its sounding like what im going to have to do. I copied and pasted it to the installation popup and I even removed the dashes and spaces. Can someone please explain what is going on?
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