Solved

iPad Installation

  • 17 February 2019
  • 1 reply
  • 600 views

Badge +1
One hour later and I'm still unable to download WebRoot on my iPad. Nothing should be this hard.

I followed the instructions to the letter and still, nada. I give up. I've had Webroot on my PC for years, the mobile devices will have to find another solution. This is ridiculous.
icon

Best answer by TripleHelix 17 February 2019, 21:30

View original

1 reply

Userlevel 7
Badge +63
Hello @LilBkrBabe and Welcome to the Webroot Community!

Just to make sure you have Webroot SecureAnywhere Internet Security Plus: https://www.webroot.com/us/en/home/products/compare

If so then you can only install the Free SecureWeb Browser and if you have the Complete version then you could install the Back Up & Sync, also note that Apple will not allow AV's to run on there iOS devices. https://discussions.apple.com/thread/7707879 and here: https://www.techadvisor.co.uk/feature/apple/do-you-need-antivirus-on-ipad-or-iphone-3669234/

SecureWeb: https://docs.webroot.com/us/en/home/wsa_mobilesecurewebforios_userguide/wsa_mobilesecurewebforios_userguide.htm

And if you had the Complete version Back Up & Sync: https://docs.webroot.com/us/en/home/wsa_backupandsyncforios_userguide/wsa_backupandsyncforios_userguide.htm

If you have more questions I will ping our iOS expert Sherry! @Ssherjj

Thanks,

Reply