Is there a way to ask Webroot to get rid of their extremely pesky renew message?

  • 21 November 2014
  • 3 replies
  • 556 views

Hi. If Norton can do this, then why can't Webroot. Norton has never bugged me with anything but one short message asking me to renew. As soon as I gave them the OK, they wouldn't bother me anymore. Can we can Webroot to do the same?

3 replies

Userlevel 7
Hello ethbarry, welcome to the Webroot Community!
 
Is your subscription through Best Buy / Geek Squad by chance?
 
Let me know, thanks!
Userlevel 7
Badge +56
Hello and Welcome to the Webroot Community!

You can opt out of renewals here: https://www.webroot.com/us/en/auto-renewal-optout

HTH,

Daniel
Userlevel 7
Additionally, If yours is a Best Buy Subscription, and you already have provided payment information on file, you should not be continuing to receive the renewal due soon messages.
 
Let me know if this is the case please.

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