just bought a new internet security plus from amazon. product key worked but still says expired?

  • 29 November 2014
  • 1 reply
  • 508 views

just bought a new internet security plus from amazon. product key worked but still says expired under subscription? however account is up to date and it seems that i have the latest version.

1 reply

Userlevel 7
Hello there, welcome to the Webroot Community!
 
I do have a couple of questions... first is who did you purchase it from on Amazon? I assume it was a private seller?
 
Is there a Best Buy Serial Number on the back of the box in the lower left hand corner?
 
 

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