just trying to reload webroot new disc onto my laptop pc ... it keeps sending me to my old ... need

  • 21 June 2015
  • 1 reply
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need to put new key code to update expired program ... any cluehow i do this ... put new disc in compeutr ... it opens up old webroot ... dont know how to get to area to put new key code in ....

1 reply

Userlevel 7
Badge +62
Hello @,
 
Welcome to the Webroot Community,
 
 
If you have a new keycode, you can activate it as follows:
  1. Open SecureAnywhere.  
  2. Click the gear icon next to My Account. Your account panel displays. [img]http://sw.nohold.net/Webroot/Images/myaccountdetails.png[/img]  
  3. Under Activate a new keycode, enter the keycode you want to add and click Activate. Note: your keycode is a string of 20 alphanumeric characters. It is unique and holds the information about your subscription. You may choose to copy and paste your keycode when prompted, to ensure that the characters are entered correctly.
If you would like to also add your keycode to your online management account, click here for instructions.
 
Also if you have new keycode you will need to Contact Webroot Support to transfer you passwords to new Keycode.


  Hope this helps,
 
Kind Regards,

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