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Key from origianl purchase is illegiable

  • 5 March 2017
  • 2 replies
  • 25 views
L
I bought a new computer and would like to install webroot on it however, ive lost the install disc and my key has faded to the point of not being able to read it.  is there any way to request a new key so that i can install on new devices?

2 replies

Ssherjj
Rank
Userlevel 7
Badge +62
Hello luckistrykes,
 
Welcome to the Webroot Community,
 
Did you purchase from Best Buy?
 
If so , this means that you are enrolled in a subscription based service through Best Buy, which entitles you to free technical support on your Webroot product through Geek Squad.
 
Not able to find a WBR code? If you purchased Webroot at Best Buy, call Best Buy at 1-800-433-5778. If you purchased Webroot from another vendor, send a message to Webroot Support for assistance, including in your message where you purchased Webroot from and the part of the keycode that remained intact. A proof of purchase may be requested based on your situation.
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
J
Userlevel 7
Greetings @ and welcome to the Webroot Community.

If you send me your WBR number in a private message, I can provide you your keycode without having to contact Best Buy via Sherry's provided advice.

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