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License question


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I'm currently using a five seat license for WSA Essentials. As I've decided I want to carry on using WSA after my year is up, can I now purchase another five seat license, but not activate it until my current license expires?
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Best answer by RetiredTripleHelix 2 November 2013, 19:38

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@ wrote:
It's still 2 installs on the same Computer! At one time it didn't matter how many Clones I had as they all the same ID but in one one the updates in the 2012 stopped it from using Clones. Maybe someone from Webroot can supply more info!
 
Daniel
Oh I agree - was just providing a bit of info as to why I have a dual boot setup. it certainly does seem that I won't be able to do what I'm wanting to going by the "one seat per OS" guideline.
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It's still 2 installs on the same Computer! At one time it didn't matter how many Clones I had as they all the same ID but in one one the updates in the 2012 stopped it from using Clones. Maybe someone from Webroot can supply more info!
 
Daniel
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@ wrote:
Well if you did try it would show 2 OS's on the Online Console even though 1 Computer. Prevx was the same way 1 seat per OS as most users don't use Dual Boot I did until I went to VM's.
 
Daniel ;)
Just to clarify, the dual boot is for mine and my wife's copies of Windows 7. I set it up this way to avoid the shared settings between certain programs. Feels cleaner somehow.
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Well if you did try it would show 2 OS's on the Online Console even though 1 Computer. Prevx was the same way 1 seat per OS as most users don't use Dual Boot I did until I went to VM's.
 
Daniel 😉
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@ wrote:
@DavidP1970 wrote:
@ wrote:
So, am I allowed to install a three seat license on to four Windows installations, as only three can be used at any given time? (Given the dual boot scenario.)
I do not believe so, but @ will know that as he uses dual boot and virtual machines.  I am pretty sure that will require 4 license seats, so you would need another copy OR an upgrade to WSA-Complete and its 5 user seats :)
I have 5 VM's and each takes a seat if I make a Clone of a VM I can't use the Original one until I delete the Clone. Dual Boot it's the same way 1 seat per OS not 1 seat per Computer.
 
HTH,
 
Daniel
Ah, so one seat per OS; this is an elegant way to explain it. Seems I can't do what I was wanting to do. Thanks for the help 😃
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@DavidP1970 wrote:
@ wrote:
So, am I allowed to install a three seat license on to four Windows installations, as only three can be used at any given time? (Given the dual boot scenario.)
I do not believe so, but @ will know that as he uses dual boot and virtual machines.  I am pretty sure that will require 4 license seats, so you would need another copy OR an upgrade to WSA-Complete and its 5 user seats :)
I have 5 VM's and each takes a seat if I make a Clone of a VM I can't use the Original one until I delete the Clone. Dual Boot it's the same way 1 seat per OS not 1 seat per Computer.
 
HTH,
 
Daniel
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I'll hold out for an official 'yea' or 'nay'.
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@ wrote:
So, am I allowed to install a three seat license on to four Windows installations, as only three can be used at any given time? (Given the dual boot scenario.)
I do not believe so, but @ will know that as he uses dual boot and virtual machines.  I am pretty sure that will require 4 license seats, so you would need another copy OR an upgrade to WSA-Complete and its 5 user seats 🙂
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@ wrote:
@DavidP1970 wrote:
Webroot does usually allow you to "loan" a seat of your license to a family member or close friend. The idea is that they get exposure to the software and want it on ALL their devices, which ends up being a new sale for Webroot most of the time. :)
Would this not show up as an extra seat in your PC Security Console, possibly taking you over your seat limit?
Of course it does!  Which is why it is allowed for family: you have that seat NOT available to you, so Webroot gets paid for the license seat, but when your family member wants to add thier laptop, android tablet, iPhone you won't have enough seats to 'loan' and so your family member will buy a copy of thier own now that they are hooked on WSA 🙂
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So, am I allowed to install a three seat license on to four Windows installations, as only three can be used at any given time? (Given the dual boot scenario.)
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If I logged into my full admin account for my company on the Webroot console I can reboot every computer in the entire company anywhere in the world, even if they're on vacation in Pakistan.
 
Or just reset everyone's wallpaper.
 
Actually, it's pretty scary powerful, I won't even get into the other stuff they let you do with a business account...
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@DavidP1970 wrote:
Webroot does usually allow you to "loan" a seat of your license to a family member or close friend. The idea is that they get exposure to the software and want it on ALL their devices, which ends up being a new sale for Webroot most of the time. :)
Would this not show up as an extra seat in your PC Security Console, possibly taking you over your seat limit?
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Webroot does usually allow you to "loan" a seat of your license to a family member or close friend. The idea is that they get exposure to the software and want it on ALL their devices, which ends up being a new sale for Webroot most of the time. 🙂
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The remote commands to lock and reboot the computer can be quite fun to use too! EVIL GRIN
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Well, if you put family members on your license then you have control to reboot their computers remotely and see the nasty .exe files they're downloading.
 
It's not much of a.gift.
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@DavidP1970 wrote:
My brother has his PC on my license...and loving it. He promises to buy a copy of his own when the current license runs out.
Interesting. Didn't think this would be allowed.
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My brother has his PC on my license...and loving it. He promises to buy a copy of his own when the current license runs out.
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@ wrote:
@ wrote:
Bumping an old thread of mine to ask: Can a license be shared between two users? More precisely, between two users using two separate Windows installations on the same PC (dual boot)?
Yes if you have any Empty seats on your keycode I have my Mother Inlaw on mine and she is 2 Hundred miles away! And on a Duel Boot one keycode for each OS.
 
Cheers,
 
Daniel
Hmm, that may not work then. I'm going to purchase a WSA AV three seat license, which I'm wanting to use on three PCs, one of which containing the dual boot setup. So, essentially, four Windows installations, of which only three can be used at any given time.
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@ wrote:
Bumping an old thread of mine to ask: Can a license be shared between two users? More precisely, between two users using two separate Windows installations on the same PC (dual boot)?
Yes if you have any Empty seats on your keycode I have my Mother Inlaw on mine and she is 2 Hundred miles away! And on a Dual Boot one keycode for each OS.
 
Cheers,
 
Daniel
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Bumping an old thread of mine to ask: Can a license be shared between two users? More precisely, between two users using two separate Windows installations on the same PC (dual boot)?
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A brief thanks to Tim and Sinuhe who went above and beyond to get this sorted for me. Yet another example of the stellar support I've received from Webroot! 😃
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Cool, I'll see you in PM 🙂
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Hi, Tim from Webroot here. I manage the North American sales team and would be happy to get this straightened out for you. I apologize for any inconvenience this may have caused. I will send you a quick PM as to how we can quickly get this resolved.
Best Regards, Tim
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I decided to go ahead and purchase another 5 PC license, as it worked out far cheaper for me. I then rang Webroot UK, got put through to sales but the gentleman I spoke to said I'd need tech support. I was on hold for fifteen minutes but hung up as being a timed call I didn't want to be charged too much.
 
I've since opened a support ticket, asking for the time to be added to my existing key. Was opening a support ticket the right thing to do?
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No problem. :)  I'm doing work on Saturday this week anyway, so I figured I'd poke my nose in here too.
 
Stay well!

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