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login issues

  • 14 March 2021
  • 1 reply
  • 107 views

When I try to sign into my account on the app on my iPhone, it seems to go well then it logs me out right after and takes me right back to sign in again.  Why is this happening?

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Best answer by TripleHelix 14 March 2021, 21:56

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Userlevel 7
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Hello @amberack78 

 

I’m not sure as I don’t see that happening from my PC using Firefox Browser. Try on another device and if it continues please Submit a Support Ticket and ask them and they will sort it out for you.

 

Thanks,

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