my webroot toolbar button says when i try to log in unknown email adress

  • 1 November 2014
  • 1 reply
  • 448 views

how do i fix toolbar button to recognise my email adress

1 reply

Userlevel 7
Hello webrootuser123, welcome to the Webroot Community!
 
If you do not mind, I would like to reply by asking just a couple questions.  This can be caused by a few things, and this will help me narrow down the problem so that we do not flood you with needless information.
 
Have you been able to use the Password Manger before now or is this your first time trying to use Password Manager?
 
What exact version of WSA do you have? The versions are:
  • WSA-Antivirus
  • WSA-Gamers Edition
  • WSA-Internet Security Plus
  • WSA-Complete
  • WSA Best Buy Subscription Software version
Thanks!
 
 

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