I dont receive the confirmation email to complete the initial account setup (not the community account)
Best answer by khumphrey
View originalThis topic has been closed for comments
Userlevel 7
Hello 
Have you checked your “Spam Folder”? Sometimes it may be sent there.
Dave.
+3
Not in my spam, just not getting the email anywhere. even tried creating a different account and got the same results
Userlevel 7
I’m going to ping our Forum Admin
As being a new customer to Webroot you should have received an email.
The Forum Admin should be able to fix this problem for you without the hassle of sending in a Support Ticket or waiting on the phone a long time for Support.
Hey
Can you please private message me the e-mail(s) you used to create an account?
+3
i did not use emails. i was using the create a new account function on the website and the confirmation email was suppose to come from the signup process
But you would have had to put an e-mail into the “create new account” process. Please send me the e-mail(s) that you placed in the system.
This has been resolved over private message. Closing thread.
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