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Password manager

  • 27 October 2016
  • 1 reply
  • 986 views

Can not login to password manager (email unknown)

when I login to my account it says Your Passwords account is being prepared. This should be available shortly (preparing) never loads
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Best answer by Ssherjj 27 October 2016, 04:05

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Userlevel 7
Badge +62
Hello worfner.

 

Welcome to the Webroot Community.

 

May I ask if you have tried a different browser? What browser are you using may I ask?

 

Honestly the best advice would be to Submit a Support Ticket and have them take a look.They will corrrect this issue for you. Or you can call:

https://tel:18666124268

Mon-Fri 7:00 AM to 8:00 PM (MST)

 

This is a free service with your Webroot subscription.

 

Hope this helps?

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