password mgr inactive after renewal
I renewed several weeks before expiriation. The password manager worked fine until today. When I logged in I recd message that account was inactivated. I have tried numerous times to activate in the webroot module. I tried uninstalling the password manager. Nothing has worked.
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Welcome to the Community Forum,
You have to Contact Support so that they can transfer your Passwords to the new account. This happens when you renew with a new keycode. So submit that ticket ASAP if this is the case.
Please let us know if this gets resolved or not.