Passwords account

  • 24 February 2016
  • 1 reply
  • 981 views

Trying to set up password account . It has been "preparing" for over 32 hours . Tried all suggestions that were posted . Now what ?

1 reply

Userlevel 7
Hi jer

 

Welcome to the Community Forums.

 

Please Open a Support Ticket to let the Support Team know of this and so that they can investigate. We have had a number of reports of this in recent days and it is best to get the information directly to Webroot on this.

 

For some additional information on this please also see this previous thread.

 

Regards, Baldrick

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