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PM Security Notice - Duplicate Passwords

  • 10 November 2018
  • 2 replies
  • 244 views

Userlevel 2
Badge +6
Hi,
I just received a notice from Password Manager that my WSA account password and Master Password are identical and that this is a security risk. 
However the Master Password reset link in the web toolbar redirects back to the WSA console.
So I am now confused are two different passwords required or is it ok to set them identical.
Thanks,
Cooltone.
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Best answer by ProTruckDriver 10 November 2018, 17:07

Hello Cooltone, Welcome to the Webroot Community Forum. :D
 
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
 
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
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2 replies

Userlevel 2
Badge +6
Thanks.
Userlevel 7
Hello Cooltone, Welcome to the Webroot Community Forum. :D
 
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
 
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

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