Safe/Unsafe site flags don't show up

  • 1 November 2017
  • 3 replies

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Flags showing whether sites are safe or unsafe are no longer showing up.  I see this question has been asked previously (2014) but I don't see a recent question on it.  I am using Mozilla Firefox and Windows 10. I checked Internet Explorer (Ver 11) and they do show up there, however, I don't like IE. 

Best answer by JP_ 3 November 2017, 23:21

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3 replies

Userlevel 7
Welcome, @! Thanks for joining us :cathappy:
This could be a more complex problem but the first thing you need to make sure is that our Filtering Extension is enabled in Mozilla FireFox.
This blog post by Mozilla will help instruct you on how to check this.

If it is indeed enabled or not there at all, please touch base with our Customer Support Team at your convenience to resolve this issue for you.
Support Number: 1-866-612-4227 M-F 7am?6pm MT
Send us a Support Ticket

Badge +1
That did it - thanks so much!
Userlevel 7
Excellent!!! Thanks so much for letting me know:cathappy: