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Samsung Galexy tab s2


I purchased webroot but the Secure Web Browser shows that it is not compatible with my Samsung Galexy s2 tablet any advice?
 
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Best answer by BurnDaddy 22 August 2018, 04:58

Hi eE007,
 
Not sure why you're having trouble, but have you tried downloading the SecureWeb browser directly from Google Play HERE?
 
Just a thought. If you're still having issues then I would open a support ticket and let Webroot's free support help you out. 😉

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7 replies

Userlevel 7
Badge +54
Hello and Welcome to the Webroot Community!
 
What version of the Android OS do you have? https://play.google.com/store/apps/details?id=com.webroot.secureweb
 
It Requires Android4.4 and up Thanks,
Userlevel 7
Badge +54
It should work as it says here you have Android v6.0 https://www.samsung.com/ca/tablets/galaxy-tab-s2-9-7-t813/SM-T813NZKEXAC/
Userlevel 6
Badge +18
It certainly does work on a Galaxy Tab S2, been using it on mine for over 2 years with no problems.
So any suggestions of what I should do? When  open my app it show that I have additional features. when I click it, it reads: Install SecureWeb Browser. When I click Install it opens the app which reads that my device isn't compatible with this version. Anyone...?
version 7.0
Userlevel 7
Hi eE007,
 
Not sure why you're having trouble, but have you tried downloading the SecureWeb browser directly from Google Play HERE?
 
Just a thought. If you're still having issues then I would open a support ticket and let Webroot's free support help you out. 😉
Thanks. I just opened a ticket, and I did download a version that seems to be working with the anti virus but won't work with the secure web browsing.

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