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Samsung Galexy tab s2

  • 21 August 2018
  • 7 replies
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I purchased webroot but the Secure Web Browser shows that it is not compatible with my Samsung Galexy s2 tablet any advice?
 
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Best answer by BurnDaddy 22 August 2018, 04:58

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7 replies

Userlevel 7
Badge +63
Hello and Welcome to the Webroot Community!
 
What version of the Android OS do you have? https://play.google.com/store/apps/details?id=com.webroot.secureweb
 
It Requires Android4.4 and up Thanks,
Userlevel 7
Badge +63
It should work as it says here you have Android v6.0 https://www.samsung.com/ca/tablets/galaxy-tab-s2-9-7-t813/SM-T813NZKEXAC/
Userlevel 7
Badge +19
It certainly does work on a Galaxy Tab S2, been using it on mine for over 2 years with no problems.
So any suggestions of what I should do? When  open my app it show that I have additional features. when I click it, it reads: Install SecureWeb Browser. When I click Install it opens the app which reads that my device isn't compatible with this version. Anyone...?
version 7.0
Hi eE007,
 
Not sure why you're having trouble, but have you tried downloading the SecureWeb browser directly from Google Play HERE?
 
Just a thought. If you're still having issues then I would open a support ticket and let Webroot's free support help you out. 😉
Thanks. I just opened a ticket, and I did download a version that seems to be working with the anti virus but won't work with the secure web browsing.

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