I installed SecureAnywhere Internet Security Plus on my laptop a few days ago and I haven't gotten to check the web console until just now (I've used Webroot products on mobile before and have an account on the web console). Interesting thing is, this aforementioned latest install isn't showing up on the web console. How could that have happened? (another issue: The keycode I entered in my keycode DB on the web console shows that it's only valid for one install, but the "box" says its valid for three installs, or as the box calls it: "Protects 3 devices".)
Best answer by netstars22View original
Did you setup your account Here or at the old web console?
It looks like you have a free mobile subscription attached to your MyWebroot Account and that might be the reason you are seeing that you are allowed 1 device. Please Send me a Private Message with any other keycodes that you have to paid subscriptions. We may need to associate the keycodes to your existing account.