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System Cleaner Settings

  • 6 February 2013
  • 15 replies
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How does one turn OFF System Cleaner Settings?..................and how does one post a screenshot on this board?
 
 
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Best answer by JimM 6 February 2013, 18:22

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Userlevel 7
Are you sure you didn't run a manual scan 4 days ago?
 
Your first screenshot is of the cleanup log within Notepad (which shows yesterday 2/7/2013)
 


 
Your second screenshot shows 4 days ago and was from within the agent which looks like it would have been a manual scan 4 days ago (or there would be subsequent scans automatically occuring).
 


 
If this scan happened automatically, we can move forward by collecting Opening a Support Ticket so that we can collect WSA Logs.
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Huuuuuuuuuuuuum?........curious!
 

Userlevel 7
If the cleanup actually runs, there will be data within the Notepad listing files/items that were removed (temp files, cookies, etc.).
 
There would also be time elapsed as no cleanup finishes in less than a second.
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Hi Lyle that is normal as I have the same settings as you and it shows in my log but it does not clean anything!
 
Daniel
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I had it set as per Mike's instructions prior to Posting. I have reset following his instructions..............................and have a look at my NEW LOG attached! How does Webroot account for that????  I do not want ANY cleaning done without my INPUT!


 

Userlevel 7
I'll have to suggest following Mike's advice. You're the only user of this computer? If it's the family computer, for instance, somebody else may have done it.
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Never clean up Manualy fro WebRoot, except for one time back in December as my logs indicate. So  fail to understand the cleaning four (4) days ago??
Userlevel 7
It's of course possible that a cleanup was run manually as well. If you ever click "Cleanup Now" on the main screen of WSA, you're doing a system cleanup.
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As you can see by my screenshot that was done......................However Mike I followed your directions and will monitor for the next few days. Thank you!
Userlevel 7
Please "Reset to Defaults" and uncheck "Run on bootup if the system was off at scheduled time". This should keep the System Cleaner from performing a cleanup.
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Thank You!

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I moved your post over to the right thread for you Lyle. 😉
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Userlevel 7
@ wrote:
..................and how does one post a screenshot on this board?
 
 
Please see my comment in this thread.  🙂
Userlevel 7
You can turn off the scheduled cleaner if you would like (screenshot below). As long as you do not manually click "Clean Up Now", the System Cleaner will not activate.
 

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