the message i sent was
blue screen on startup & a system restore error in event viewer
ok i have been having a problem on 2 pc's with system restore errors in my event viewer so i restored 1 of my pc yesterday and i still get the error
event id:1 source:sr
The System Restore filter encountered the unexpected error '0xC0000369' while processing the file 'ntuser.ini' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.
i have a three pc license of Webroot Secureanyware Essentals 1 on my laptop of win7 and 1 on my main pc winxp sp3 MCE and now on my other pc with winxp sp3 MCE also restored a few weeks ago and i put Webroot Secureanyware Essentals V188.8.131.52 today and got a bluescreen and also the same system restore error in my event viewer (i wish i had not restored my main pc now becouse i lost some software i cant get back )
so now on 2 pc's i get the same error it must be something with Webroot Secureanyware Essentals and winxp sp3 i have not looked at the laptop yet
i have run chkdsk on both pc's and it seems like the error happends after that but i'm not sure
so on this pc with the blue screen it did make a dump file that i can see with bluescreenview
i will mess with my laptop win7 and see if i can see anything in my event viewer on it also
Best answer by lurkingatu2View original
thats what i thought but was just wondering if others have seen this error
1: Update drive controller drivers and cross fingers.
2: Failing at that, the drive controller or drive itself is failing.
Generally not a good situation. :
so i then installed WSA everything seemed ok later i ran chkdsk and after the pc restarted it got to the desktop and crashed the pc restarted so i went in my event viewer and seen the error for the crash and for system restore
i put WSA on this pc a Compaq Win xp sp3 MCE to see if it would get the same SR error as my other pc was having with WSA installed i have a Acer pc Win xp sp3 MCE that was having the same SR error and has had WSA on it for 3 months i thought it could be a virus also so i restored it a few days ago and after i put WSA on it the error came back after running chkdsk
so a bad hard drive on both pc's ?
support has me running chkdsk on both so we will see
thanks so very much Webroot support