Best answer by RetiredTripleHelixView original
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T.H. is right-you will only be able to see the padlock for HTTPS websites if you haven't changed the settings.
Most likely, you went from an HTTPS website to an HTTP website and the settings within Webroot SecureAnywhere are configured differently for the two, by default. This is a feature you can change, however. Simply open up Webroot, click the "Identity & Privacy" tab, click "View/Edit Protected Websites", click "Configuration for HTTP websites" and increase the configuration from "Low" (default) to "Maximum". Re-visit an HTTP website and you should see the padlock on the tray icon.
Hope that helps! Let me know if you have any other questions!