Best answer by ProTruckDriver
View originalTrial license expired and new key
We had a trial license which I used to scan a few computers and then after the trial expiration, we purchased an enterprise license. Do I really have to unintall and reinstall on all computers? It would be a lot easier just to modify the key somehow...
Userlevel 7
+7
Userlevel 7
Hello bbnewbie, Welcome to the Webroot Community Forum. :D
There are two ways to apply your Webroot keycode:
1. Apply it as part of the installation process: http://anywhere.webrootcloudav.com/zerol/wsainstall.exe
2. If you already have the program installed you can follow these steps to apply a keycode to the existing installation:
- Open SecureAnywhere and click the gear icon next to My Account.
- Enter your keycode in the field provided under "Activate a new keycode" and click "Activate."
The keycode controlls the type of WSA to install on the computer. If you still have WSA installed, go with Step #2.
HTH,
Dave.;)
There are two ways to apply your Webroot keycode:
1. Apply it as part of the installation process: http://anywhere.webrootcloudav.com/zerol/wsainstall.exe
2. If you already have the program installed you can follow these steps to apply a keycode to the existing installation:
- Open SecureAnywhere and click the gear icon next to My Account.
- Enter your keycode in the field provided under "Activate a new keycode" and click "Activate."
The keycode controlls the type of WSA to install on the computer. If you still have WSA installed, go with Step #2.
HTH,
Dave.;)
Thanks @ . When I attempted that the first time, I recevied an error. Maybe an end user changed a setting or turned the scan off. I'll go back and see if I can recreate the warning I received. Thanks.
Userlevel 7
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Support Ticket System is Open 24/7
Userlevel 7
+7
@ wrote:
@ and@ , the error I am getting is F2LC0056 Invaliud or Unknown Key Code . I only get the option to Activate, not Activate another keycode.
Maybe this will help!
In rare cases, you may receive this message when installing or activating a keycode:
Error FZLC0056 – Invalid or Unknown Keycode
If you receive this error, it is due to a delay in the activation process. Please wait approximately 5-10 minutes, then retry installing or activating your keycode. If you are still unable to install or activate, click here to contact Webroot Support.
https://www5.nohold.net/Webroot/ukp.aspx?pid=12&ruleid=1697
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