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Trying to add safe site but do not have tabs

  • 14 May 2020
  • 3 replies
  • 120 views

Userlevel 1
Badge +3

Dear Community, 

I’m trying to add a safe site to Webroot, but I have only five tabs on my management console.  I have: 

  • Home
  • PC Security
  • Users
  • Keycodes
  • Downloads.  

That’s it.  I’m the licensee, I thought I was the administrator since I am the owner and the only user.  

How do I add my Intranet to Webroot? 

Thank you, 

Linda

 

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Best answer by TripleHelix 14 May 2020, 22:02

Hello @larubia69 

 

You can’t do from the online console just fill out this online form: https://www.brightcloud.com/tools/change-request.php

 

If it’s something else please explain!

 

Thanks,

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3 replies

Userlevel 7

Hello @larubia69 

 

You can’t do from the online console just fill out this online form: https://www.brightcloud.com/tools/change-request.php

 

If it’s something else please explain!

 

Thanks,

Userlevel 1
Badge +3

Roger, I submitted the URL.  About how long will it take to whitelist? Thank you, Linda

Userlevel 7

Roger, I submitted the URL.  About how long will it take to whitelist? Thank you, Linda


They will notify you via email if you filled it all in. About 24 to 48 hours hopefully before the weekend if not early next week! @speruzzi 

 

Thanks,

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