Type your question here...how do I see details on what was found
I need to see what files webroot identified as a risk
Userlevel 7
+62
Hello ?
Welcome to the Webroot Community,
You can refer to the Scan & Threat Logs that WSA keeps if Webroot find threats,
To do this please follow these instructions:
1. Click on the gear/cog symbol to the right of the 'Utilities' tab in the main app panel.
2. On the next panel displayed click on the 'Report' tab.
3. On the Reports panel click on the 'Save threat log' button.
4. Provide a file name for the file to be saved (I call my 'WSA Threat Log'), and a location to save it to, and click on 'Save'.
5. That will open a Notepad box in which the log saved is displayed, and which you can then scan, search, etc.
Here is the PC User Guide
EDITED: Also read below
Log into your Account Portal, and then go to PC Security. Click on the computer in question, and that will bring up some more detailed information. Click the Scan Information tab on top.
If you have any concerns about what you find/ or are unsure as to what the logs mean then please Open a Support Ticket to let the Support Team know of your issue and to allow them to assist you with it. The service is free of charge for WSA users with an active/current subscription.
I hope that helps?
Welcome to the Webroot Community,
You can refer to the Scan & Threat Logs that WSA keeps if Webroot find threats,
To do this please follow these instructions:
1. Click on the gear/cog symbol to the right of the 'Utilities' tab in the main app panel.
2. On the next panel displayed click on the 'Report' tab.
3. On the Reports panel click on the 'Save threat log' button.
4. Provide a file name for the file to be saved (I call my 'WSA Threat Log'), and a location to save it to, and click on 'Save'.
5. That will open a Notepad box in which the log saved is displayed, and which you can then scan, search, etc.
Here is the PC User Guide
EDITED: Also read below
Log into your Account Portal, and then go to PC Security. Click on the computer in question, and that will bring up some more detailed information. Click the Scan Information tab on top.
If you have any concerns about what you find/ or are unsure as to what the logs mean then please Open a Support Ticket to let the Support Team know of your issue and to allow them to assist you with it. The service is free of charge for WSA users with an active/current subscription.
I hope that helps?
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