I purchased the Webroot SecureAnywhere online 6 days ago, but did not receive a keycode. It may be possible that I entered my email address incorrectly when purchasing.
Within a few minutes I opened a support ticket and submitted a request 3 times, but no response. I called the Webroot support numbers in the US and also 2 other countries, and spent at least 45 minutes on hold, but the calls are not answered. I have tried the “redownload / get keycode” option on the website several times, but this does not work.
I have made a purchase, but I can not install the product as I did not receive the keycode.
I would appreciate if someone could assist.
Best answer by khumphreyView original