Unwanted Ad Apps

  • 28 May 2015
  • 1 reply

we keep having unwanted advertising apps pop up and sometimes we can't even exit out of them....what can we do to get rid of them?

1 reply

Userlevel 7
Hello @,
Welcome to the Webroot Communty.
Unfortunately Webroot does not offer pop-up blocking, we will remove some applications that cause popups that are malicious, but our main focus is security.
Also worth noting is that this is the business forum for Webroot, not the consumer forum. I have moved your topic to the proper location.
You can take a look at our Potentially Unwanted Application removal guide here.
If you are still unable to resolve the issue you can contact our support team and they would be happy to investigate.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Best Regards,